Customer Services Representative

Job title : Customer Services Representative jobs in Lagos Job Location : Lagos Deadline : July 31, 2024 Quick Recommended Links

Job Description

• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies.

Customer Service jobs in Nigeria
Customer Services Representative in Lagos