Customer Service/Sales Support

Company : Afconrecruitltd

Job Type : Full Time

Lagos Nigeria

Job Description - Customer Service/Sales Support

Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file
Good with software and quotation

Requirements

HND/B.SC in any field with 1-3 years of experience as a Customer Service/Sales Support

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Customer Service/Sales Support

Job Description - Customer Service/Sales Support

Requirements

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