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Customer Service/Sales Support

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Number of Applicants

 : 

000+

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Job Description - Customer Service/Sales Support

  • Manage large amounts of incoming phone calls
  • ​Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file
  • Good with software and quotation


Requirements

HND/B.SC in any field with 1-3 years of experience as a Customer Service/Sales Support

Original job Customer Service/Sales Support posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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