Data Analyst Officer

Job Description of Data Analyst Officer

Ffic

Job Title:

Data Analyst Officer

Location:

Head Office

Grade Level:

Department:

Corporate Strategy

Reports to (Title):

Data Analyst Manager

 Direct Reports:

-

Job Purpose

To deliver actionable insights and in-depth data analysis that supports strategic decision-making and organizational growth. This role focuses on developing and implementing business intelligence solutions, generating reports, and identifying trends and opportunities to drive performance improvement and achieve business goals. The position requires collaboration with cross-functional teams to optimize business processes and inform strategic initiatives.

Core Responsibilities and Key Result Areas

Data Analysis and Reporting

• Oversee the collection, processing, and analysis of large datasets to identify trends, patterns, and insights.


• Develop and maintain dashboards, reports, and visualizations to communicate findings to stakeholders.


• Ensure the accuracy, consistency, and reliability of data and analytical outputs.

Business Intelligence Solutions

• Develop, implement, and maintain business intelligence tools and systems.


• Collaborate with IT and software developers to optimize data models and reporting tools.


• Automate data extraction, transformation, and loading processes for efficiency.


• Create predictive and prescriptive analytics models to anticipate business trends.

Strategic Decision Support

• Provide insights and recommendations to senior management to support strategic planning and decision-making.


• Conduct competitor analysis and market research to inform business strategies.


• Support margin improvement and cost optimization initiatives by leveraging data-driven insights.


• Participate in feasibility studies for new projects and products, providing data-backed assessments

Key Performance Indicators

• Accuracy and timeliness of reports and insights delivered.


• Implementation rate of recommendations provided to management.


• Measurable improvements in operational efficiency and cost reduction.


• Quality and usability of business intelligence tools and dashboards.


• Contribution to revenue growth through data-driven initiatives

Knowledge Requirements

• Proficiency in data analysis and visualization tools such as Power BI, PowerPoint, Excel or similar platforms.


• Strong knowledge of SQL, Python, or R for data manipulation and analysis.


• Expertise in database management and data warehousing concepts.


• Excellent analytical, problem-solving, and critical-thinking skills.


• Exceptional presentation and communication skills, including the ability to translate data into actionable insights.


• Understanding of global economic trends and industry-specific dynamics relevant to the organization.


• Attention to detail and commitment to delivering high-quality work.

Requirements

Educational Requirements

Professional Requirements

Experience Requirements

• Bachelor’s Degree in Mathematics/Statistics or related field

Certifications in Business Intelligence or Data Analytics (e.g., Microsoft Certified: Power BI Data Analyst, Tableau Certification) are an asset.

-Minimum of 1 years’ experience as data analyst officer or similar role.

-Experience in leveraging data to inform business strategies.

-Proficient with data visualization tools like Power Bi, PowerPoint and tableau.

Decision Expectations

• Provide insight on product performance over a trend.


• Identify strategic opportunities based on data analysis.


• Support management in evaluating the feasibility of new initiatives.

Working Conditions

The Job holder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work. This role is largely office-based, as it involves a lot of large data gathering, analysis and reporting.

Contacts and Purpose of Contact

Internal Contacts (most frequent contacts)

Purpose of Contact

• Heads of Departments


• Operations Managers


• Key job holders in the department

• Exchange or provide information


• Obtain, clarify, and discuss information


• Present, discuss information and problems


• Collaborate, negotiate and present ideas


• Deal with influence or motivate subordinates


• Promote, justify or settle highly sensitive matters

External Contacts (most frequent contacts)

• Service Providers/ Vendors