Job Title: Dental Clinic Manager

Role summary

We are seeking an experienced Dental Clinic Manager to oversee the day-to-day operations of our dental clinic. The successful candidate will keep the clinic running efficiently, support a welcoming patient experience, coordinate staff and resources, and help the clinic meet its operational and financial goals.

Key responsibilities

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  Manage daily clinic operations, including patient flow, appointment scheduling, and front-desk activities.
  
  

  
  


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  Supervise and support administrative and support staff; coordinate with dentists and other clinical professionals.
  
  

  
  


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  Help recruit, onboard, train, and schedule staff, and address routine performance or workplace concerns.
  
  

  
  


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  Monitor patient feedback and resolve service issues promptly and professionally.
  
  

  
  


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  Oversee billing, payment records, cash handling, expense tracking, and routine operational reports.
  
  

  
  


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  Monitor supplies and equipment, coordinate purchasing and maintenance, and reduce avoidable waste.
  
  

  
  


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  Maintain organized patient and business records, protecting confidentiality and limiting access to authorized staff.
  
  

  
  


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  Support clinic procedures for cleanliness, safety, infection prevention and incident reporting in coordination with clinical staff.
  
  

  
  


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  Review workflows and introduce practical improvements to service quality and operational efficiency.
  
  

  
  


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  Build relationships with patients, suppliers and other service providers.
  
  

  
  


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  Prepare regular reports on clinic activity, staffing, expenses and service issues for the Clinic Director / Owner.
  
  

  
  

Qualifications and experience

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  Bachelor’s degree or HND in Business Administration, Healthcare Administration, Management or a related field.
  
  

  
  


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  5–7 years of relevant management or operations experience, preferably in a dental, medical or other healthcare setting.
  
  

  
  


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  Experience supervising staff and coordinating schedules, budgets, supplies or customer service operations.
  
  

  
  


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  Familiarity with clinic administration, patient records, billing and appointment systems.
  
  

  
  


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  Strong written and spoken English; additional Nigerian languages are an advantage.
  
  

  
  


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  Relevant training in healthcare administration, customer service or people management is an advantage.
  
  

  
  

Skills and attributes

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  Strong organization, planning and problem-solving skills.
  
  

  
  


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  Clear, respectful communication and confident team leadership.
  
  

  
  


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  Good numerical skills and attention to detail.
  
  

  
  


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  Professional, discreet and patient-focused approach.
  
  

  
  


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  Ability to manage competing priorities in a busy clinic.
  
  

  
  


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  Comfortable using computers and office software; experience with practice-management software is an advantage.
  
  

  
  


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  Integrity and sound judgment when handling confidential information and payments.
  
  

  
  

How to apply