Device Support Officer (DSO)

Company : Capitalsage Holdings

Job Type : Full Time

Ibadan, Oyo

Number of Applicants

000+

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Job Description - Device Support Officer (DSO)

Job Summary:

The DSO manages on-site terminal troubleshooting and POS repairs to reduce
downtime and improve agent satisfaction.

Key Responsibilities:

Repair,
replace, and reconfigure POS terminals.
Log
device issues and resolutions.
Visit
field agents to troubleshoot and maintain hardware.
Train
agents on device use and care.
Ensure
adequate stock of devices and accessories.
Keep a
weekly log of replaced or reconfigured terminals.
Liaise
with vendors and OEMs for tech support and escalations.
Conduct
quality control checks after device deployment.

Requirements

OND/HND/BSC
in ICT or Engineering.

Practical
experience in POS or terminal maintenance.
Ability
to cover large field areas.

Benefits

Industry standard

Original job Device Support Officer (DSO) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Device Support Officer (DSO)

Job Description - Device Support Officer (DSO)

Requirements

Benefits

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