Device Support Officer (DSO)

Company : Capitalsage Holdings

Job Type : Full Time

Ibadan, Oyo

Job Description - Device Support Officer (DSO)

Job Summary:

The DSO manages on-site terminal troubleshooting and POS repairs to reduce
downtime and improve agent satisfaction.

Key Responsibilities:

Repair,
replace, and reconfigure POS terminals.
Log
device issues and resolutions.
Visit
field agents to troubleshoot and maintain hardware.
Train
agents on device use and care.
Ensure
adequate stock of devices and accessories.
Keep a
weekly log of replaced or reconfigured terminals.
Liaise
with vendors and OEMs for tech support and escalations.
Conduct
quality control checks after device deployment.

Requirements

OND/HND/BSC
in ICT or Engineering.

Practical
experience in POS or terminal maintenance.
Ability
to cover large field areas.

Benefits

Industry standard

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Device Support Officer (DSO)

Job Description - Device Support Officer (DSO)

Requirements

Benefits

Similar Device Support Officer Jobs in Nigeria

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