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Director, Information & Communication Technology

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Job Description - Director, Information & Communication Technology


Reporting to the Group Managing Director/Chief Executive Officer, the Director of Information and Communication Technology shall perform the following main duties amongst others:
 
  • Evaluate, manage, direct, and coordinate information systems team on technical decisions and the development of innovative solutions to business problems.
  • Prioritize and oversee the management of IT projects from inception to completion, ensuring timely and within-budget delivery. This entails identifying and mitigating project risks to ensure successful implementation and integration.
  • Advise on the human resources necessary to handle business needs in the area of information management and processing and provides on-the-job training for all staff under direct supervision.
  • Ensure high confidentiality, integrity, availability, and scalability of technological systems in order to fulfill business needs.
  • Ensure that appropriate ICT policies are put in place and implemented accordingly.
  • Oversee the technological infrastructure in the organization and seek opportunities to leverage ICT to drive efficiency at the Corporation.
  • Monitor changes or advancements in technology and recommend appropriate roadmap for digital transformation.
  • Responsible for designing and customizing technological systems and platforms to improve the Corporation’s customers’ experience.
  • Oversee the vendors’ ecosystem for ICT-related services and facilitate collaboration among multiple providers within a sourcing model that aligns with the business.
  • Attend to any other duties as may be assigned by the Corporation’s management from time to time.
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