E-Commerce Manager

Our Client is an innovative marketplace platform based in Nigeria, dedicated to boosting intra-African trade. Leveraging the unique strengths of the continent, They are committed to creating an efficient and dynamic selling ecosystem, facilitating B to B and B to C transactions across Africa. Its mission is to strengthen trade connections within the African continent by providing an accessible platform that allows entrepreneurs and consumers to discover, buy, and sell a wide range of products.

Which is why they are currently hiring an E-Cmmerce Manager who is responsible for overseeing and driving the online sales performance of a business. They manage the day-to-day operations of an e-commerce platform, ensure a seamless customer experience, and develop strategies to increase online traffic, conversion rates, and revenue.

Responsibilities:

• Operational Management: Daily oversight of marketplace activities. Management of relationships with sellers and customers.
  




• Strategic Development: Development and implementation of the business strategy. Market analysis and identification of growth opportunities.
  




• Financial Management: Preparation and management of the marketplace budget. Monitoring of financial performance indicators (KPIs).
  




• Marketing and Communication: Coordination of marketing campaigns. Management of brand image and exploration of new communication avenues.
  




• IT and Technology: Collaboration with the technical team to ensure the platform operates smoothly. Technology watch to integrate innovations.
  




• Evaluation and Reporting: Performance evaluation methods. Frequency of reports to management and stakeholders.
  




• Risks and Challenges: Identification of key risks associated with managing the marketplace (competition, regulatory issues, etc.). Strategies to mitigate these risks.
  

 Working Conditions:

• Africa-wide coverage
  

Requirements

• Bachelors Degree
  




• 5 years of proven experience managing e-commerce platforms or marketplaces
  




• Significant experience in managing an e-commerce platform or marketplace.
  




• Project management and leadership skills.
  




• In-depth knowledge of digital marketing tools and data analysis.
  




• Analytical and problem-solving abilities.
  




• Excellent communication skills.
  




• Initiative and proactivity.
  




• Ability to work in a team and manage multidisciplinary teams.
  

Benefits