Employee Engagement Specialist

Company Overview: PalmPay is a pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets this year. We are reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

Job Title: Employee Engagement Specialist
Location: Lagos
Employment Type: Full-time

Role Summary:
As an Employee Engagement Specialist at PalmPay Limited, you will play a vital role in cultivating a positive and engaging work culture for our large workforce. You will collaborate closely with HR, management, and various departments to develop and implement initiatives that promote employee satisfaction, productivity, and retention.

Responsibilities:

• Design and execute comprehensive employee engagement programs that align with the company's values, goals, and culture.
• Develop strategies to enhance employee morale, motivation, and overall job satisfaction.
• Conduct regular surveys and assessments to gather feedback from employees and measure engagement levels.
• Analyze data and insights to identify trends, areas for improvement, and opportunities to strengthen employee engagement initiatives.
• Organize and coordinate various events, workshops, and activities to foster team building, camaraderie, and a sense of community.
• Collaborate with internal stakeholders to recognize and celebrate employee achievements, milestones, and contributions.
• Provide support and guidance to managers and team leaders on best practices for fostering a positive work environment and promoting employee engagement within their teams.
• Act as a liaison between employees and management, advocating for the needs and interests of our workforce.
• Stay up-to-date on industry trends and best practices in employee engagement, incorporating innovative ideas into our strategies and programs.
• Monitor and track the effectiveness of employee engagement initiatives, adjusting strategies as needed to drive continuous improvement.

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
• Proven 3 years’ experience in employee engagement, human resources, or a related role, preferably in a large corporate environment or fintech industry.
• Strong understanding of employee engagement principles, methodologies, and best practices.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization.
• Analytical mindset with the ability to interpret data, draw insights, and make data-driven recommendations.
• Creative thinker with the ability to develop innovative and engaging employee programs and initiatives.