Experiential Brand Manager (Creative Experiential Agency)

Location: Lagos (Island)

Job Type: Full Time 

About Company: Our client is a renowned creative experiential agency that specializes in exhibitions, sponsorship activation, retail activation, launches, events, conferences, stunts, pop\-ups, etc. for corporate brands in West Africa.

Job Objective: The Company is seeking to hire an experienced Experiential Brand Manager who will be responsible for conceptualising, planning, and executing a variety of events that enhance brand engagement. S/he will serve as the primary point of contact for clients, managing communication, project expectations, and service delivery to uphold the company's standard of excellence.

Key Responsibilities:

Client Relationship Management:

§  Act as the lead point of contact for assigned clients, developing and nurturing long\-term relationships to ensure satisfaction, trust, and repeat business.

Project Oversight:

§  Work with project and operations teams to translate client briefs into actionable project plans, ensuring deliverables meet client expectations and brand standards.

Event Management:

§  Oversee the planning, coordination, and execution of client events, ensuring seamless delivery, quality standards, and adherence to timelines and budgets.

Pitching & Presentation:

§  Lead client pitches and presentations, showcasing creative concepts, strategies, and solutions in a compelling manner to win new business and strengthen client confidence.

Account Growth:

§  Identify opportunities to expand services with existing clients and collaborate with internal teams to propose new solutions.

Communication & Reporting:

§  Provide clients with regular updates on project status, budgets, and timelines; prepare post\-event reports and performance reviews.

Documentation:

§  Maintain accurate client records, contracts, communications, and account activities for transparency and accountability.

Requirements

§  Bachelor’s Degree in Business, Marketing, Communications, or a related field.

§  Minimum of 5 years active and relevant experience in client services, account management, event management or project management within experiential events.

§  Proven experience in Experiential Event Planning, Event Management, and Coordinating

§  Strong skills in Project Management, Budget Management, and Vendor Management

§  Exceptional Communication, Negotiation, and Problem\-solving skills

§  Creativity and attention to detail

§  Ability to work under pressure and manage multiple events simultaneously

§  Leadership and managerial skills

Benefits