Field Quality Inspector

Key Performance Indicators

• The business interruption time as a result of non – compliance to regulatory and statutory standard should be less than 0.5% of the number of operating periods


• The incidence of product quality complaint occasioned by non – compliance to process should be reduced


• Reduction in regulatory cost


• Safety Indicator - Quality, Environment, Health and Safety

Knowledge Requirements

• Knowledge of food operations


• Knowledge of current Good Hygiene practice


• Knowledge of relevant regulatory standards and requirements


• Knowledge of Quality Assurance policies and procedures and Safety – Food, Fire, Occupational Health and Environment


• Knowledge of interpretation and dissemination of technical and scientific information

Job Specifications

Educational Requirements

Professional Requirements

Experience Requirements

- Min. B.Sc/HND in Biochemistry; Food Sc & Tech; Microbiology and other related science field

Possession of any relevant certification in Food Safety, Occupational Safety, Fire Safety or Health Safety and Environment

Minimum of 2-3 years’ experience in a similar role is required

Decision Expectations

• Investigate conformance to Company specification and deliverables


• Report Quality or Safety issues to ensure conformance to Specifications and quality deliverables

Working Conditions

Job holder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work. Job role is largely field work, overtime may also be required in this role, for example, during new Store Openings.

Contacts and Purpose of Contact

Internal Contacts (most frequent contacts)

Purpose of Contact

• Line Managers


• Store Employees


• Employees

External Contacts (most frequent contacts)

• Service Providers/Vendors

• Exchange or provide information


• Obtain, clarify, and discuss information


• Present, discuss information and problems


• Collaborate, negotiate and present ideas


• Deal with, influence or motivate subordinates


• Promote, justify or settle highly sensitive matters