Field Support Engineer

Company : Fadac Resources

Job Type : Full Time

Lagos, 100001

Number of Applicants

000+

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Job Description - Field Support Engineer

Our client is a facilities-based telecommunications services provider that have invested heavily in “next generation” networking technologies to build a multi-service network platform. Due to expansion, they are in need of a FIELD SUPPORT ENGINEER

Job Responsibilities:

• ∙Responsible for ensuring uptime at assigned POPs and also manage and ensure that

• proactive testing, fault diagnostics and resolution are carried out

• ∙Monitor network performance locally and as well as over the air interface

• ∙Provide specialist technical support to all other departments in the organization

• regarding network and radio related problems

• ∙Co-ordinate and perform maintenance of cell sites strictly managed by Swift Networks

• and to liaise with vendors on the maintenance of cell sites not directly managed by Swift

• Networks

• ∙Responsible for the configuration and bench testing of new products and giving ATP

• (Authority To Proceed) concerning those products

• ∙Technical point man between Swift & vendors regarding radio and microwave equipment related RMA issues.

Requirements:

• Bachelor’s Degree 2nd Class Honors (Upper division) in Engineering discipline or any other Computer related field.

• Telecom experience will be an added advantage.

• Ability to maintain effective working relationships with management, other employees and vendors.

• ∙Ability to solve practical problems and deal with a variety of variables.

• ∙Ability to interpret a variety of complex instructions furnished in written, oral, diagram

• or schedule form.

• ∙Demonstrated experience with business productivity applications.

• ∙Demonstrated experience with data and telecommunications equipment.

• ∙Able to work on time driven deadlines in a high-pressure environment. .

• ∙This position requires the maintenance of CISCO products and strong knowledge of

• TCP/IP, network monitoring, trending tools.

• ∙Experience with WAN/LAN technologies and protocols, OSPF, RIP, BGP, HSRP, VPN,

• Switching, Trunking. VLAN, NAT, PAT, ACL, SNMP, T1, T3, DSL, ISDN, dial backups, leased lines and structured cabling.

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Field Support Engineer

Job Description - Field Support Engineer

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