Floor Manager

Company : The Borough Lagos

Job Type : Full Time

Lagos, Lagos

Number of Applicants

000+

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Job Description - Floor Manager

We are seeking to hire a proactive, organized, and customer-focused floor manager to oversee daily operations on the floor, ensure excellent customer service, and support team performance. The floor manager will supervise staff, resolve issues efficiently, and help drive sales and excellent service.

Responsibilities:

Supervise daily floor operations to ensure smooth and efficient performance.
Address and resolve customer complaints and inquiries professionally.
Assist in scheduling, delegating tasks, and ensuring shift coverage.
Maintain cleanliness, organization, and visual standards on the floor.
Monitor inventory levels and communicate with stock or inventory teams.
Ensure adherence to company policies, safety procedures, and operational guidelines.
Prepare shift reports and provide input on staff evaluations.

Requirements:

Proven experience in a supervisory or floor management role
Strong leadership and excellent interpersonal skills.
Ability to think quickly, troubleshoot issues, and make sound decisions
Ability to work in a fast-paced, team-oriented environment.
Attention to details, ensuring standards are met, from cleanliness to service quality.

Original job Floor Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Floor Manager

Job Description - Floor Manager

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