Fraud Investigations Officer

Who we are

Moniepoint is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit, and business management tools they need to succeed. 

What we do

At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses such as payment, credit, overdrafts etc. We leverage artificial intelligence and data to make our decisions but also have the technology and data-driven best practices used to support our businesses.

About the Role

As a Fraud Investigations & Recovery Officer, you would:

• Conduct in-depth analysis of suspicious transactions, including fraudulent inflows, outflows, and unauthorized activities, using transaction patterns, KYC details, and historical fraud reports.


• Review flagged accounts, place liens on fraudulent transactions, and ensure compliance with regulatory and legal requirements for sustaining restrictions.


• Work with the legal team to process court orders, counter-court orders, and regulatory requests from the CBN, EFCC, NDIC, and NPF, ensuring the proper handling of fraud-related cases.


• Assists in recovering fraudulently transferred funds, escalates confirmed fraud cases to the Fraud Recovery Team, and collaborates with banks to pursue reversals.


• Continuously review high-risk transactions and accounts, blacklists or watchlists of fraud-linked BVNs, and recommends improvements in fraud detection strategies.


• Ensure compliance with financial regulations, document findings, prepare reports on fraud trends, and provide insights to strengthen fraud prevention measures.


• Collaborate with internal teams, educate stakeholders on fraud risks, and provide training on emerging fraud patterns and mitigation strategies.

Qualifications

• Bachelor's degree in a relevant field (such as accounting, business administration, computer science, IT, information security, economics). Relevant accounting or security certifications such as ACA, CFE, Security+ is an added advantage.

Experience

• 2 - 4 years experience in transaction monitoring, customer service, fraud investigation or fraud examination with proficiency in using fraud detection software and tools in Banking, Finance, FMCG, Insurance, or FinTech industries. A combination of any two or more experience(s) is a strong advantage.

Competencies

• Strong understanding of payment transaction trends and account statement analysis.


• An excellent team player, target driven, and highly motivated.


• Excellent analytical and problem-solving skills.


• Excellent understanding of transaction routing and processing.


• Strong verbal, speaking and written communication and interpersonal skills.


• Excellent time management skills


• Knowledge of banking or FinTech industry regulations or standards may be necessary.

What to expect in the hiring process

• A preliminary phone call with the recruiter


• A technical panel interview with Department Leads


• A behavioral and technical interview with a member of the Executive team


• All interviews stages are Virtual