Greet and welcome visitors in a professional and friendly manner.
Answer, screen, and direct incoming phone calls.
Maintain a tidy and presentable reception area.
Provide basic and accurate information in person and via phone/email.
Arrangement, maintenance, repair, alteration and general housekeeping (including liaison with facility managers of company premises) of office areas, workstations, furniture, fittings and ornaments to create a safe and productive work environment
Supervise cleaning staff to ensure the office environment is clean and well -maintained.
Monitor and control access to the office building.
Ensure all visitors sign in and are provided with visitor badges.
Perform general administrative tasks as instructed.
Implementation of Admin policies, procedures, and monitoring of work schedules
Management of third -party contractors, vendors and service providers through the development and negotiation of vendor contracts and agreements with detailed terms of engagement and fees
Maintenance, in conjunction with the Accounts Department, of a comprehensive Asset Register, with details of the asset’s useful economic life, maintenance schedule, insurance and replacement requirements
Manage and distribute incoming and outgoing mail and packages.
Assist with scheduling appointments and meetings.
Requirements
Education:
HND or Bachelor’s degree Business Administration, Office Management, Secretarial Studies, Hospitality Management
Experience:
1 -3 years of experience in a front desk, administrative, or office support role.
Prior experience in customer service, office administration, or facility management is an added advantage.
Experience working with third -party vendors, contractors, and service providers is a plus.
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Professional demeanour and customer service orientation
Ability to handle confidential information with discretion
Basic knowledge of office equipment and administrative procedures
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