Growth Operations Excellence Manager

About MAX:

MAX is a team of passionate people building digital infrastructure to deliver the future of mobility in Africa and Emerging Markets. We attract people with conviction who are willing to bring new ideas and perspectives to a problem that affects everyone on the planet. 

At MAX, you’ll have a unique opportunity to align your passion with a meaningful mission. 

You will get a real opportunity to grow and make a real lasting impact on the lives of millions of people, and help deliver access to safe, reliable, affordable, and sustainable transportation. 

Role Overview:  Growth Excellence Manager

We are seeking a Growth Excellence Manager who will strategically spearhead our growth operations optimization across cities, focusing on strategic innovations, market expansion, and enhancing lead generation and conversion process. You will collaborate with cross-functional teams to drive operational excellence, ensuring strategies align with our business goals. Your leadership will be instrumental in scaling our operations and optimizing performance. 

We are committed to and encourage equal opportunity. 

What You’ll Do:

• Develop and implement growth strategies that align with company objectives, focusing on innovation around lead generation and conversion processes optimization budget for the team and present to the management for proper analysis and approval
• Lead a cross-functional team to optimize lead generation and conversion processes, enhancing efficiency and effectiveness.
• Analyze market trends and customer insights to identify new growth opportunities and areas for innovation.
• Drive operational excellence across growth operations, ensuring strategies are scalable and sustainable.
• Collaborate with product, marketing, and technology teams to ensure cohesive execution of growth initiatives.
• Monitor Key Performance Indicators (KPIs) to measure the effectiveness of growth strategies and identify areas for improvement.
• Foster a culture of continuous improvement, encouraging innovation and excellence in every aspect of growth operation.

What You’ll Need:

• Excellent leadership and communication Skills
• Ability to interpret and analyze data to identify trends and opportunities.
• Knowledge of sales strategies, techniques, and processes 
• Excellent Leadership and Communication Skills 
• Proven track record of successful sales management and optimization
• A Bachelor of Science Degree in Social sciences

Want to Join Us? Here’s Why You Should…

At MAX, we encourage diversity and are open to meeting just about anyone with the right passion and skill set regardless of looks, gender, sexual orientation, color, tribe, nationality, or disability.

The MAX Work Environment:

• Drive: We are building a team where everyone is a Senior Associate and therefore run on internal motivation
• Empathy: We have a clear understanding of the problem we are trying to solve and its impact on Africans, and we are committed to providing a lasting solution.
• Humility: We are committed to continuous learning and improvement. We learn, unlearn, and relearn
• Initiative: We welcome novel ideas and encourage creativity
• Diligence: We take great pride in our work.
• Candor: We value open and honest communication
• Collaboration: We are a team of passionate, innovative optimists, solving challenging problems and creating an impact.
• Bias for Technology: We automate everything

What You’ll Get:

• Competitive pay & benefits
• Flexible work and hybrid working model
• Unrivaled Learning and Development

Location and Travel:

The candidate will be based in Africa.
The role would require frequent travel to operating countries.