Our client is a luxury community offering nature-inspired hospitality resorts, in suite wellness, relaxation and recreation experience for both residents and visitors.

Job Summary

The Human Capital Business Partner will be responsible for overseeing all human resource functions within the company, ensuring that HR strategies align with the overall goals of the resort. This role requires a strategic and hands-on approach to managing the entire HR life-cycle, including talent acquisition, employee relations, performance management, training and development, and compliance with labor laws.

Key Responsibilities

Strategic HR Leadership

• Develop and implement HR policies, procedures, and strategies that align with the vision and operational goals of Lakowe Lakes, Newmark Hotels, and Mixta Africa.
  
• Collaborate with Mixta Africa and Newmark Hotels leadership to identify human capital needs and provide strategic HR support.
  
• Lead the Human Capital function in the company to enhance organizational culture, employee engagement, and service excellence.
  
• Promote a diverse, inclusive, and equitable workplace, ensuring all employees feel valued and respected.
  

Talent Acquisition and Onboarding

• Oversee the recruitment and selection process to attract and retain top talent who fit the culture and service standards of the brand.
  
• Develop and implement succession planning and talent management programs to build leadership capabilities.
  
• Ensure a seamless onboarding process that integrates new hires effectively, aligning them with the company’ values, culture, and operational expectations.
  

Employee Relations and Engagement

• Foster a positive work environment that supports employee satisfaction, engagement, and well-being.
  
• Lead employee engagement initiatives tailored to the unique needs of each business unit to enhance morale and productivity.
  
• Promote open communication and handle employee relations issues, including conflict resolution,disciplinary actions, and grievances, ensuring fair and consistent practices.
  
• Maintain accurate employee records, contracts, and documentation, ensuring confidentiality and compliance with data protection regulations.
  

Performance Management

• Implement effective performance management systems to drive high performance and accountability across all entities within the estate, including guest services, food and beverage, golf operations, and facility management.
  
• Provide coaching and guidance to managers on managing performance, setting clear goals, and addressing under performance.
  
• Regularly conduct appraisals and provide feedback to foster a culture of continuous improvement.
  

Training and Development

• Identify training needs within each team (hospitality, golf, landscaping, and facility management)and coordinate appropriate learning and development programs to enhance skills and service delivery.
  
• Partner with department heads to deliver specialized training that meets the unique requirements of each business area.
  
• Leverage digital tools and platforms to facilitate training and ensure employees are equipped with the latest skills and knowledge.
  

Compensation and Benefits Management

• Manage payroll and advise on staff benefits, ensuring accuracy and competitiveness within the hospitality and service industry.
  
• Regularly review and update compensation packages to attract and retain top talent across all departments.
  
• Develop and implement recognition programs to reward and motivate employees.
  

Compliance and Risk Management

• Ensure compliance with Nigerian labor laws, health and safety regulations, and internal policies across the estate.
  
• Develop and maintain employee handbooks, HR policies, and procedures tailored to the hospitality and golf industry.
  
• Implement risk management practices to protect the company from potential HR-related issues, including crisis management planning and response.
  

HR Analytic and Reporting

• Prepare HR reports for the Hotels, including workforce analytic, turnover rates, and compliance status.
  
• Continuously evaluate HR systems and processes for efficiency and effectiveness, utilizing HR software to streamline administrative tasks and enhance HR service delivery.
  
  

Requirements

• Minimum of First Degree in Law / Finance / Accounting, or any other related areas 
  
• Bachelor’s degree in Human resources, Business Administration, or related field. Master’s degree or professional certification (CIPM, CIPD, SHRM) is a plus.
  
• Minimum of 7 years of work experience with at least 5yrs in HR leadership role in the hospitality, golf, or resort industry is preferred.
  
• Experience managing a large workforce with at least 200 employees
  
• Proven expertise in strategic culture implementation, talent acquisition, performance management, employee relations and dealing with multiple stakeholders.
  
• Ability to build strong relationships and work collaboratively with diverse teams.
  
• Proven experience in developing and implementing HR strategies aligned with business goals.