Head of Admin & Human Resources

Duty Description:

The Head of Admin & Human Resources shall provide appropriate administrative and human resources (HR) support for the effective delivery of Admin and HR functions relating to this project- Maintain the HR Data Base, regularly update employee information, maintain an accurate, timely employee filing system, advising Line Managers and staff on all HR matters, performance management, HR administration and employee relations in accordance with LPF administrative standards and with local laws and regulations to all staff and volunteers employed for the implementation of this project. The role shall facilitate the smooth movement of Personnel to and fro Maiduguri Field Office and Bama/Dikwa office including processing and forwarding completed requests to necessary agencies.

Job Description:

• Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
• Create and implement effective onboarding plans, develop training and development programs
• Assist in performance management processes
• Support the management staff disciplinary and grievance issues
• Maintain employee records (attendance, personal data etc.) according to policy and legal requirements
• Review employment and working conditions to ensure legal compliance
• Guides and support managers and staffs on HR policies and procedures and monitor the implementation of the rules in line with the Internal Regulation and Labour Law.
• Under supervision the Operation Manager she/he will execute administrative, legal related tasks and payroll procedures ensuring that all data related to monthly salary calculation of employees of the project are correctly collected (days off, unpaid leaves, sick leaves, overtime, etc.).
• Ensures that all staffs in the project are properly briefed and/or inducted.
• Facilitate performance management, capacity building, disciplinary measures and other HR matters.
• Conducts interviews and select applicants who meet the specified criteria for the position as per the recruitment process and in close coordination with the line managers.
• Ensures hiring, carry out amendments and contract termination formalities for employees at project level, according to labor local laws, preparing all mandatory tax declarations in order to ensure legal compliance.
• Assists the Operation manager to draw up annual holiday planning and staff shifts in order to forecast HR needs and to ensure HR availability for the project activities.
• Enters data into the HR database and personal files and kept them up-to-date in order to facilitate HR processes management. Archive the personnel documentation and keep it in order.
• Updates national health insurance, employee pension information, and local indigene reports in order to meet legal requirements and duties.
• Update regularly the project’s organizational chart and Job Descriptions in consultation with relevant staffs (i.e., Head of Department, Response Coordinator, Executive Director, etc.)
• Follows up on the implementation of the staff’s performance appraisal system (probationary & annual performance reviews).
• Ensures induction, debriefs and all exit processes are done as per LPF procedures.
• Ensures the timely production of HR reports from the field including attendance, payroll input, turnover, leave tracker and nominal rolls.
• Plans and conducts internal HR workshops, induction and trainings for staffs according to organizational needs.
• Supports in detecting training needs through consolidating staff’s performance result, proper evaluating of people performance and potential identification, and follow up on action plans to improve people capabilities.
• Prepares the final pay slip and employment certificate at the end of a contract in order to meet legal requirements while defending LPF’s interests and based on Internal Regulation.
• Ensures all administrative information available to the staffs (posting, meetings, etc.)
• In close collaboration with the Operation Manager/ Project Manager, looks for the best options to avoid and/or solve possible labor conflicts.
• Prepares and share statistical HR reports as requested.
• Collaborates with Logistics department for movements and/or accommodation of staffs in the project.
• Works as a bridging gap between LPF and communities.
• Sustain regular participation and Cooperate with beneficiaries or staff around during their work.
• Ensure that the properties in the place of work are respected and that no damage is caused to them.
• Adhere to implementation standards, LPF ways of working, and the terms of the LPF Code of Conduct; including the commitment to zero tolerance on SEA and the obligation to report SEA cases.
• He / She must not use their position of being engaged in LPF work to gain favors or material advantage.
• Report any failure or damage of system/water facilities to the LPF Officer or Assistant in charge.
• Perform any other duties that may be assigned by the Officer or Assistant in charge.

Requirements and skills

• Proven experience as HR officer, administrator or other HR position
• Knowledge of HR functions (pay & benefits, recruitment, training & development etc.)
• Understanding of labour laws and disciplinary procedures
• Proficient in MS Office; knowledge of HRMS is a plus
• Outstanding organizational and time-management abilities
• Excellent communication and interpersonal skills
• Problem-solving and decision-making aptitude
• Strong ethics and reliability
• BSc/BA in social Sciences or relevant field; further training will be a plus
• HR Credentials (e.g. PHR from the HR Certification Institute)

Selection Criteria Core Competencies

Skills:

• Ability to work independently and as a team player who demonstrates leadership and is able to support and train staff and also able to work with disaster-affected communities in a sensitive and participatory manner.

Communication Skills:

• Well-developed written and oral communication skills. Able to communicate clearly and sensitively with internal and external stakeholders as a representative of LPF. This includes effective negotiation and representation skills.

Integrity:

• Works with trustworthiness and integrity and has a clear commitment to LPF's core values and humanitarian principles.
• Resilience/Adaptability and flexibility: Ability to operate effectively under extreme circumstances including stress, high security risks and harsh living conditions. Works and lives with a flexible, adaptable and resilient manner.

Awareness and sensitivity of self and others: Demonstrates awareness and sensitivity to gender and diversity. Have experience and the ability to live and work in diverse cultural contexts in a culturally appropriate manner. Has a capacity to make accurate self-assessment particularly in high stress and high security contexts.

Work style:

• Is well planned and organized even within a fluid working environment and has a capacity for initiative and decision making with competent analytical and problem-solving skills.

Knowledge and skills:

• knowledge of LPF policies and procedures. Requires general finance, administration, information management and communication skills and proficiency in information technology/ computer skills.
• 2 – 5 years humanitarian aid experience.
• Multiple language skills desirable. Technical competencies required for this position
• High level of experience in developing Administrative and Human Resource related technical tools guidelines and systems.
• Qualifications and / or experience in professional Administrative and Human Resource related fields.
• Strong assessment, evaluation, analysis and strategic planning skills.
• Knowledge of Humanitarian /Human rights / Refugee Law.
• Basic knowledge of contract employment and experience and skills in recruitment and selection.

GENERAL INFORMATION

For an application to be valid, an applicant's Application letter and CV must contain the following information:

• Name of the Applicant (Must be the same as Name on Bank/Account Information)
• Gender       
• Phone Number and/or Email Address and/or Contact address (Residential)
• Nigerian Government-Approved ID Card (Either NIMC/National ID, National Voter’s Card, International Passport, or Driver’s License)
• Indigene certificate (Any)
• Birth certificate/declaration of age
• Language proficiency (List the Language and State your Proficiency level)
• Referee (minimum of 2 referees)

Other information

The contract duration is 6 Months with possible extension upon satisfactory performance or an application to be valid, responsive References/Referees should be captured in the application with full and accessible contact information/details.

Only applicants who scale through the prerequisite conditions will be invited for an interview.