Head of Human Resources

• Develop and implement a comprehensive HR strategy aligned with the overall business vision and mission and long-term goals.
  
• Act as a trusted advisor to executive management across all subsidiaries on people-related matters.
  
• Drive alignment of HR policies, procedures, and culture across the organization while ensuring flexibility where needed.
  
• Oversee all core HR functions, including talent acquisition, learning and development, performance management, compensation and benefits, succession planning, and employee relations.
  
• Ensure efficient and compliant HR operations across all departments.
  
• Lead the standardization and optimization of HR processes across the organization.
  
• Shape and champion the company’s culture across all entities, ensuring strong engagement and a high-performance work environment.
  
• Establish frameworks for leadership development, employee engagement, and retention initiatives.
  
• Guide each business unit in building strong and effective HR teams.
  
• Ensure compliance with labor laws, statutory requirements, and internal controls across all jurisdictions where the group operates.
  
• Oversee audits, risk assessments, and HR-related investigations.
  
• Leverage HR data and metrics to provide insights to the executive management and support data-driven decision-making.
  
• Monitor KPIs to measure the effectiveness of HR strategies and interventions across the group.
  
• Oversee disciplinary procedures, conflict resolution, and grievance handling in line with the company’s policy.
  
• Provide internal consulting support to new or growing business units, offering guidance on structure, staffing, and HR frameworks.
  
• Where applicable, collaborate with external HR consultants or advisory partners to support organizational development initiatives.
  

Requirements

• Bachelor’s degree in human resources, Business Administration, or a related field (master’s degree preferred).
  
• Minimum of 11 years of progressive HR experience, with at least 4 years in a leadership role—preferably in fintech or fast-paced financial services.
  
• Professional certification (ACIPM, SPHRI, SHRM).
  
• Experience working in startups or scaling organizations.
  
• Strong knowledge of employment law, employment relations, and industry trends.
  
• Demonstrated experience managing HR operations across multiple companies or business units.
  
• Strong background in HR strategy, organizational development, and operational excellence.
  
• Exceptional leadership, communication, and stakeholder management skills.
  
• Tech-savvy with experience using HR tools and platforms (HRIS, ATS, LMS).