Role Overview:
We are seeking a highly organized and results-driven Supply Chain Manager to oversee all
import and export operations across Koolboks’ international markets. The successful candidate
will play a key role in ensuring timely delivery of goods, optimizing logistics costs, managing
customs and compliance, and leading initiatives to improve operational efficiency across the
supply chain.
Key Responsibilities:
∙Global Logistics Oversight:
Manage all international shipments (air, sea, and land), ensuring on-time delivery of
goods to distribution partners in over 25 countries.
∙Import/Export Compliance:
Ensure full compliance with international trade regulations, customs documentation, HS
codes, and country-specific import/export requirements.
∙Vendor & Freight Forwarder Management:
Liaise with freight forwarders, customs agents, and third-party logistics providers to
optimize lead times, costs, and service quality.
∙Policy & Process Leadership:
Develop and enforce supply chain policies and SOPs that enhance efficiency, accuracy,
and safety across the logistics network.
∙Cost Optimization & Consolidation:
Identify and implement strategies to consolidate warehousing and shipments, reduce
transportation costs, and negotiate competitive freight rates.
∙Cross-Functional Collaboration:
Coordinate closely with Sales, Operations, and Manufacturing teams to forecast demand,
manage inventory flow, and align logistics with business priorities.
∙Performance Monitoring & Reporting:
Track key KPIs including delivery timelines, shipping costs, damage/loss rates, and
customs clearance times. Present insights and action plans to leadership.
∙Process Improvement & Innovation:
Lead supply chain transformation projects—such as digital tracking, barcoding, or new
route optimization—to improve operational agility and visibility.
Requirements
Qualifications:
∙Bachelor's degree in Supply Chain Management, Logistics, Business, or a related field
(Master’s degree is a plus).
∙5+ years of experience in international logistics and supply chain management,
preferably in Africa-focused distribution.
∙Strong knowledge of import/export regulations, Incoterms, and customs procedures.
∙Experience managing relationships with freight forwarders, customs brokers, and
logistics providers.
∙Proficiency in ERP systems, Excel, and logistics tracking tools.
∙Excellent negotiation, communication, and project management skills.
∙Fluency in English; French is an added advantage.
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