Head of Operations

ZKTeco is a world leading manufacturer of biometrics readers (facial, vein, fingerprint palm) access control, time attendance, turnstiles and barriers, security cameras, metal detectors, car park & vehicle management solutions, X-Ray inspection, integrated security solutions and embedded biometric and radio-frequency identification modules.

• Drive Company results from both an operational and financial perspective working closely with the executive team
• Spearhead strategies to steer the company’s future in a positive direction
• Improve the operational systems, processes, and policies in support of the Company’s mission -- specifically, support better management reporting, information flow and management, business process, and organizational planning.
• Play a significant role in long-term planning, including an initiative geared toward operational excellence
• Maintain and build trusted relationships with Company headquarters in China, key customers, clients, vendors, banks, partners, and all other professional business relationships.
• Overseeing sales and marketing initiatives to improve sales and generate revenue
• Oversee expenses and budgeting to help the Company optimize costs and benefits
• Control company costs, and introducing tactical initiatives to address theft and other losses
• Monitoring invoices, money handling procedures, accounting, and bank processes.
• Preparing timely and accurate financial performance reports to CEO
• Motivate and encourage employees at all levels as one of the key leaders in the company including but not limited to professional staff, management-level employees, and executive leadership team members
• Report on operational performance and suggest improvements
• Manage and increase the effectiveness and efficiency of support services (IT, Customer Experience, and Finance Operations and HR) as well as coordination and communication between functions.
• Completing performance reviews in a prudent manner
• Assessing and implementing improved processes and new technologies, and collaborating with management regarding the implementation of these improvements
• Regular meetings with the CEO around fiscal planning.
• Assist CEO in fundraising ventures

• 7 years + experience in an operations management role or relevant role preferably in the IT industry
• Minimum of 5 years work experience in Sales with a demonstrated ability to break into markets 
• International business experience
• Ability to speak Chinese fluently 
• Understanding of business functions such as HR, Finance, marketing, etc
• Have the ability to see the big picture and how it relates to the success of ZKTeco.
• Demonstrated leadership and vision in managing people and major projects or initiatives.
• Excellent interpersonal skills and a collaborative management style.
• Excellent communication skills both verbal and written
• Be a natural leader who can energize multiple teams in an environment of change and growth
• A demonstrated commitment to high professional ethical standards and a diverse workplace
• Outstanding communication and negotiation skills
• A solid grasp of data analysis, performance metrics, and reporting
• Be able to diagnose problems quickly and have foresight into potential issues
• BSc in Management or any other related field
• An MBA is an advantage

Remuneration is very competitive