Job title : Head Restaurant (Supervisor) jobs in Lagos Job Location : Lagos Deadline : June 30, 2024 Quick Recommended Links
Summary
Our client is looking to hire a Departmental Supervisor who will assist the Restaurant Manager in directing and organizing the staff to ensure first-class service, food & beverage offerings and marketing to maximize profits and guest satisfaction.
Job Description
Assist the Restaurant Manager in Interviewing, selecting, training, supervising, counseling and disciplining outlet staff
Supervising the floor during meal periods to ensure that standards and steps of service are met through all guests’ interactions.
Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift.
Communicate effectively, both verbally and in writing, to provide clear direction to the staff.
Observe performance and encourage improvement where necessary.
Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
Remain calm and alert, especially during emergency situation and/or heavy activity, serving as a role model for the staff and other hotel employees.
Interact positively with customers promoting restaurant’s services and goodwill.
Move throughout the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality.
Give guidance toward improvement and make necessary adjustments for consistency.
Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence.
Job Requirements
At least 2 years of proven work experience as a Supervisor in a restaurant or hotel, Hospitality Manageror similar role
Proven customer service experience
Familiarity with restaurant management software
Leadership, motivational and people skills
BSc Degree in Business Administration; Hospitality Management or Culinary Schooling is an added advantage
Hospitality / Hotel / Restaurant jobs in Nigeria Head Restaurant (Supervisor) in Lagos
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