Job title : Hospitality Sales Executive jobs in Lagos Job Location : Lagos Deadline : July 05, 2024 Quick Recommended Links - We are seeking an experienced, dynamic, and results-driven Hospitality Sales Executive to join our team.
- He/she will have a strong background in sales and be passionate about driving client patronage and maximizing profit for short-let apartments.
Responsibilities:
Managing Bookings and Reservations:
- Efficiently handle bookings and reservations for short-let apartments.
- Optimize occupancy rates and ensure seamless guest experiences.
Guest Relations and Issue Resolution
- Address guest complaints professionally and in a timely manner.
- Implement proactive measures to enhance overall guest satisfaction.
- Identify and engage potential clients and partners to expand our network.
- Develop effective strategies to attract new business opportunities.
Relationship Management
- Cultivate and maintain positive relationships with clients to encourage repeat and continuous business.
- Collaborate with clients to understand their evolving needs and preferences.
Customer Service Excellence
- Uphold a consistently high standard of customer service in line with company operating procedures.
- Implement best practices to enhance the overall guest experience.
Business Opportunities Solicitation
- Actively solicit new business opportunities through targeted marketing campaigns and participation in public relations events.
Requirements:
- Minimum of 3 years of proven experience as a Hospitality Sales Executive.
- Hands-on experience in customer service and sales.
- Outstanding communication skills, both verbal and written.
- Exceptional knowledge of standard hospitality practices and procedures.
- Demonstrated ability to negotiate effectively with clients and partners.
- Capable of handling multiple tasks simultaneously in a fast-paced environment.
- Ability to adapt to changing situations and evolving client needs.
- Strong problem-solving skills to address challenges swiftly and find effective solutions.
Sales / Retail / Business Development jobs in Nigeria
Hospitality Sales Executive in Lagos