HR Associate South West

Job Objectives:

• Responsible for managing HR Operations in the designated Division
• To oversee all human resources operations within assigned business divisions and ensure they are aligned with Food Concepts’ overall business goals 
• Core Responsibilities and Key Result Areas 
• Strategic Planning & Implementation 
• Consult with line management and provide Human Resource guidance
• Implement the behavioral matrix that aligns the objectives and priorities of the company with that of the assigned division. 

Human Resource Management Services

• Analyze trends and metrics with the HR department 
• Consult with line management of assigned division and provide daily HR guidance 
• Plan the requirement and availability of human resources for the assigned division/business over time and ahead 
• Provide candidates for all vacancies that exist in the assigned division and ensure only credible employees are recruited any given time 
• Make available for all staff all work tools or conditions that contributes to or enhances the delivery of excellent performances from employees 
• Establish a network of relationships with the employees and ensure that this improves efficiency across the businesses 
• Ensure the compliance of employees to the business rules and the company policies and the statutes listed in the staff handbook 
• Resolve complex employee relations issues and address grievances 
• Work closely with management and employees to improve work relationships, build morale and increase productivity and retention 
• Ensure the jobs provided for assigned business divisions are adequately manned and not unnecessarily absented 
• Must ensure that absenteeism in assigned business division is not too high beyond the accepted limit. 
• Provide HR policy guidance 
• Monitor and report on workforce and succession planning 
• Identify aspects of the assigned business operation/division that requires adequate skills improvements through trainings; Internal and External 
• Provide the needed training programs required for the business to enhance the productivity of staff 
• Liaise with Training Unit to facilitate the needed trainings for the division 
• Provide feedbacks through nominated employees on all trainings scheduled for improved efficiency of the Training Unit 
• Suggest new HR strategies to management 

Administrative Functions  

• Keep the records; documents and files relating to all staff 
• Ensure all due correspondences, memos, reports and certificates are tracked in each employees files 
• Provide periodic up to date report on key Human Resources metrics and activities as it relates to the business division 
• Performs any other related task as may be assigned from time to time 
• Key Performance Indicators 
• Labour Turnover Rate (Target Vs Actual) 
• % of Staff Cost to Revenue 
• % of Staff Cost to Operating Cost 

HR ROI 

• Time to complete task/project
• Knowledge Requirements 
• Knowledge of all HR Management Service
• Knowledge of HR practices and employee management 
• Knowledge of Employee Relations and Emotional Intelligence 
• Demonstrate ability to act as a consultant on human resources management and organizational changes. 
• Demonstrates excellent people management skills 
• Demonstrates knowledge of Process Management, Knowledge and Application 
• Analytical and goal oriented 
• Demonstrable experience with HR metrics 
• Knowledge of labor legislation and HR policies
• Knowledge of processes in the Food/QSR Industry 

Job Specifications 

• A good first degree in social/management/physical sciences 
• Possession of a Post graduate degree in Human Resources/Business Administration or related field is an added advantage 
• Membership of CIPM, HRCI, CIPD or any other related professional qualification is required. 
• Minimum of 3-4 years’ experience in a similar role

Decision Expectations 

• Provides recommendations/ advice to the management on employee related matters 
• Provides customer-focused HR Services