Job Description - Human Resource / Account Manager
Job title : Human Resource / Account Manager jobs in Lagos Job Location : Lagos Deadline : June 29, 2024 Quick Recommended Links
Responsibilities
Build strong relationships with new and existing clients and identify opportunities for upselling or increasing client retention
Research and diagnose root causes of clients’ HR problems
Create client service plans for different HR issues as needed, including employee retention, employee relations, benefits programs, compensation, policy development, termination procedures, etc.
Serve as the main point of contact for all client inquiries regarding our portfolio of services
Organize regular meetings with key accounts
Conduct training sessions on applying HR best practices or improving clients’ existing HR strategies
Offer external consultant services to clients regarding compensation, recruitment, training and development, information systems, and HR automations
Create and edit employee handbooks, job descriptions, and other HR materials as needed by clients
Provide guidance regarding the compliance of clients’ HR strategies with state and federal regulations and standard HR policies and procedures
Requirements
Bachelor’s Degree in HR, Business Administration, or another relevant field
3+ years of experience as an HR Account Manager, HR Coordinator, or in a similar role
Account management/customer success experience is desirable but not crucial
Strong business acumen and knowledge of complex HR topics
Human Resources jobs in Nigeria Human Resource / Account Manager in Lagos
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