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· Handle logistics duties and other related duties.
· Provide clerical and administrative support with Human Resources Department and on assigned Key Accounts
· Compile and update employee records (hard and soft copies)
· Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)
· Coordinate HR projects (meetings, training, surveys etc.) and take minutes
· Deal with employee requests regarding human resources issues, rules, and regulations
· Properly handle complaints and grievance procedures
· Coordinate communication with candidates and schedule interviews
· Conduct initial orientation to newly hired employees
· Recruit and source candidates and update our database
· Implementation Effective Recruitment processes
· Identify trends and insights
· Work with various content formats such
· Implement and analyze performance metrics
· Measure and assess goals
· Provide internal reports on a regular basis
· Build relationships with key employees among customers
· Create plans to address clientsâ business needs
· Schedule regular meetings with customers to ensure they are satisfied
· Act as point of contact for complaints and escalate issues as appropriate
· Help sales team up-sell or cross-sell services and products
· Ensure both the company and clients adhere to contract terms
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