Júnior Operations and E -commerce Officer

• Create and implement the strategy for sales, including cross -sell and Up -sell of all products and services, in house and online to current and potential customers
  
• Manage customers satisfaction, through right product delivery, on -time delivery, in right quantity, to right location, with competitive and cost saving delivery through 3PL to customers
  
• Create initiatives and new business ideas and initiatives that would boost sales
  
• Responsible for the business inventory & replenishment management (online & offline)
  
• Maintains online presence with high points on digital marketing
  
• Follow up on outstanding payments & negotiated transactions
  
• Liaise with other sales team members on customer orders interfacing between client & company
  
• Have product knowledge to effectively provide advice to customers on what brand will suit their needs
  
• Maintain an excellent customer service and professional relationship between the organization, existing and potential customers
  
• Overseas the entire business operations, ensuring a lean operation is maintained
  
• Products research and development
  
• Communicating new product developments to prospective & existing customers.
  
• Develop and manage budgets, control costs, and expenses
  
• Prepare and communicate to management, daily, weekly and monthly sales, and activities report in line with the company sales target.
  
• And other tasks as assigned by the management
  

Requirements

• BSc Preferably in Business Administration, Marketing, or a related field.
  
• At least 1 year of experience in e -commerce, sales, operations, or a related field.
  
• Proficiency in using e -commerce platforms, inventory management systems, and digital marketing tools.
  
• Experience in creating and implementing sales strategies, A strong drive to achieve sales targets and business goals.
  
• Understanding of order fulfillment processes, customer service and problem -solving
  
• Experience working with third -party logistics (3PL) providers to ensure cost -effective and efficient delivery.
  
• Innovative mindset to generate new business ideas and strategies
  
• Ability to follow up on outstanding payments and negotiate transactions effectively.
  
• Proficiency in preparing and communicating sales reports (daily, weekly, monthly) to management.
  
• Ability to deliver tasks with minimal supervision, openness to learning and ability to lead by example.
  
• Attention to detail to ensure accuracy and quality in all aspects of the business
  

Benefits

• 100,000 - 150,000 Base salary
  
• performance incentive.
• Potential equity participation.
  

• Dynamic Team Environment: Our client's team is composed of driven individuals who thrive in a collaborative and dynamic environment. They foster a culture of teamwork, creativity, and continuous learning, where every voice is valued and every idea is encouraged.
  
• Competitive Compensation: They recognize and reward hard/smart work and success. Their team enjoys a competitive compensation package, including a base salary, and other incentives designed to recognize and celebrate achievements.
  
• Opportunity to Make an Impact: At our client's, your contributions matter. As part of their team, you'll have the opportunity to make a meaningful impact, not only for their company but also for their clients and partners. Your efforts will help drive growth, innovation, and success for everyone involved.