Job Description - Job Controller & Quality Control Officer
Job Summary:
The Job Controller & Quality Control Officer is responsible for effectively planning and monitoring all workshop jobs to ensure smooth workflow, timely delivery, and optimal resource utilization.In addition, the role ensures all completed jobs meet company quality standards and customers' expectations through thorough inspections and process compliance in line with OEM and industry best practices.
Key Responsibilities:
Job Control Duties
• Plan, allocate, and distribute work orders to technicians based on skill levels and workload.
• Monitor progress of jobs in the workshop and ensure adherence to timelines.
• Liaise with service advisors to provide accurate job status updates to customers.
• Ensure effective utilization of workshop capacity and manpower resources.
• Assist in estimating repair times and ensuring accurate documentation of all jobs.
Quality Control Duties
• Inspect vehicles after repairs or servicing to ensure quality standards are met before delivery.
• Identify and document any rework or deviations from OEM guidelines and rectify them promptly.
• Conduct random checks on completed jobs to verify compliance with company procedures and safety standards.
• Maintain records of quality checks and prepare periodic reports for management.
• Collaborate with workshop teams to train and mentor technicians on quality improvement initiatives.
Requirements
HND/BSc in Mechanical Engineering, Automotive Technology, or related field.
Minimum of 3–5 years’ experience in a similar role within an automobile workshop.
Strong technical knowledge of automotive repair processes and quality assurance standards.
Proficiency in workshop management systems and diagnostic tools.
Excellent organizational, problem -solving, and communication skills.
Ability to work under pressure and ensure strict compliance with timelines.
Benefits
Competitive Salary
13th Month Allowance
Leave Allowance
Monthly Performance Bonus
Retirement Savings
Medical Coverage
Opportunity to work in a fast -paced and dynamic environment
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