Key Account Manager (Financial Technology Company)

Company : Irecruiters Africa

Job Type : Full Time

Lagos, 100001

Number of Applicants

000+

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Job Description - Key Account Manager (Financial Technology Company)

Our client is one of the fastest growing Financial Technology companies in Nigeria.

The company is seeking to hire a vibrant and result-driven Key Account Manager to support the business’s Commercial team in achieving growth in revenue and market share through relationship management and cross-selling/upselling.

The role will be responsible for nurturing and expanding existing merchant relationships to maximize revenue from current merchants, ensuring upselling and cross-selling opportunities are explored and executed.

Key Responsibilities:

Identify new business opportunities within existing accounts and strategize to expand the company’s footprint in the market.

Develop and execute strategic account plans to drive growth.

Ensure an increase in clientele base by bringing in new merchants and increasing revenue.

Build and maintain strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products and services.

Monitor the rate at which key merchants discontinue their engagement with the company

Assess the contribution of key accounts to the company’s overall market share.

Conduct regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships.

Collaborate with internal teams, such as sales, commercials and customer support, to deliver exceptional customer experiences and meet client expectations.

Act as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling.

Keep track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement.

Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

Requirements

Key Requirements:

Bachelor's or Master’s degree in business administration, Sales, Marketing or in any related field.

5+ years of experience in account management.

Basic knowledge of the payment and finance industry.

Excellent communication skills both verbal and written.

Strong track record of success in key account management.

Strong interpersonal and negotiation skills.

Benefits

Compensation: Base Pay ranged BTW N500k – N750k monthly net + interesting benefits.

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Key Account Manager (Financial Technology Company)

Job Description - Key Account Manager (Financial Technology Company)

Requirements

Benefits

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