Key Account Manager (KAM)

• Execute daily route calls to assigned retail outlets per the PJP (Planned Journey Plan)
  
  
• Achieve secondary sales targets by driving product orders and ensuring timely fulfillment
  
  
• Book customer orders based on sales potential and stock availability
  
  
• Ensure accurate and timely recording of sales using HHT or approved systems
  
  
• Perform in-store checks, stock rotation, and ensure product visibility at retail locations
  
  
• Identify and engage new shops within assigned routes
  
  
• Monitor Out-of-Stock issues and report stock gaps to the Operations Manager
  
  
• Manage credit transactions (where applicable), ensuring collections and reconciliations are timely
  
  
• Establish strong relationships with shop owners and handle trade complaints professionally
  
  
• Monitor competitor activities and share insights with management
  
  
• Educate retailers on product features, promotions, and company messages
  
  
• Contribute to new product roll outs and ensure timelines are met.
  

• Total daily and monthly sales targets (value and volume)
  
  
• Frequency of Coverage Success (FCS)
  
  
• Brand-wise volume delivery (number of cases sold)
  
  
• Achievement of new product launch goals
  
  
• Effective merchandising presence and stock rotation
  
  
• Number of new outlets engaged and inactive outlets reactivated
  
  
• Daily target completion rate and compliance to PJP
  
  
  
  

Requirements

• Minimum of OND; HND or Bachelor’s degree in any discipline is an added advantage
  

• 2–3 years in field sales, FMCG distribution, van sales, or bottled water/beverage sales
  

• Previous experience managing retail POS relationships is preferred
  

• Strong interpersonal and negotiation skills
  

• Route planning and territory coverage
  

• Technical know-how of HHT or sales tracking tools
  

• Solid understanding of merchandising and POP behavior
  

• Strong organizational skills and ability to work under pressure
  

• Problem-solving orientation and accountability
  

Benefits

•      ₦200,000 – ₦300,000