Logistics Associate

Eat 'N’ Go Limited is a restaurant group on a mission to become the premier food operator in Africa. So far, our growing family consists of three international brands, Domino's Pizza, Cold Stone Creamery & Pinkberry.

Eat ‘N’ Go limited officially started operation in August 2012 with the premier store at 4, Saka Tinubu Victoria Island, Lagos. Today, Eat N' Go has over 200 stores (outlet) across Nigeria a and Kenya.

The Logistics Associate plays a key role in managing and coordinating third-party logistics operations to ensure efficient, cost-effective, and timely movement of goods. This role involves working closely with external Logistics providers, internal teams, and customers to ensure accurate order fulfillment, inventory accuracy, and service level adherence.

Key Responsibilities:

• Coordinate daily operations with third-party logistics service providers including shipping, receiving, and inventory management.
• Monitor third-party logistics performance against service level agreements (SLAs), KPIs, and contract terms.
• Resolve logistics issues such as shipment delays, damaged goods, or inventory discrepancies in coordination with third party logistics partners.
• Track and report on order fulfillment, shipping accuracy, and delivery timelines.
• Maintain accurate records of inbound and outbound shipments and inventory levels.
• Assist with logistics process improvement initiatives and cost-reduction strategies.
• Support audits and compliance checks related to third-party logistics operations.
• Communicate with internal stakeholders (procurement, customer service, warehouse) to ensure alignment with logistics activities

Qualifications:

• Bachelor’s degree in supply chain management, Logistics, Business, or related field.
• 2+ years of experience in logistics, warehouse, or supply chain operations (Logistics Manager, Supervisor or third-party logistics experience preferred).
• Familiarity with WMS (Warehouse Management Systems) and ERP platforms.
• Understanding of freight, transportation, and warehouse operations.
• Strong communication, coordination, and problem-solving skills.
• Proficiency in Microsoft Excel and logistics software/tools

 Key Skills: 

• 3PL Vendor Coordination
• Inventory & Order Management
• Data Analysis & Reporting
• Logistics Process Improvement
• SLA Monitoring & Compliance
• Communication & Collaboration
• Attention to Detail