Lounge Manager

Our client is a hospitality conglomerate based in Nigeria with diverse business interests including restaurants, catering, snack food manufacturing, hotels, cinemas, and real estate development.

• Manage the daily operations of the lounge, ensuring a smooth and welcoming environment.
  
• Supervise and schedule lounge staff to ensure efficient service delivery.
  
• Monitor food and beverage quality, presentation and customer service.
  
• Handle customer complaints and resolve issues professionally and promptly.
  
• Maintain cleanliness, ambiance and compliance with health and safety standards.
  
• Manage inventory, place orders, and ensure stock levels are adequate.
  
• Track sales, prepare reports and support management in achieving revenue targets.
  
  

Requirements

• Bachelor’s degree in Hospitality Management or related field.
  
• 5 years experience in lounge, bar or hospitality management
  
• Strong leadership, communication and people management skills,
  
• Knowledge of food and beverage service, hygiene standards and customer service best practices.
  
• Ability to work flexible hours, including weekends and holidays.