Manager, Facilities

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To direct preventative repairs and maintenance procedures and ensure buildings and equipment are well maintained and in optimal working condition.

Responsible for day-to-day operational activities in the assigned region.

To ensure that all operations are in accordance with established health, safety and environmental standards and regulations and that services purchased are of acceptable quality at the least possible cost.

Ensure high standards of customer service are maintained by the facilities team, addressing and resolving issues effectively. 

• Liaises with service providers on all premises maintenance issues and also ensuring the use of good quality materials, good finishing with prompt attention.

• Monitoring of all maintenance activities to ensure that they adhere to the service level Agreement and ensures the inspection of workmanship and materials as defined in the manuals.

• Implement and maintain safety protocols, conduct regular inspections, and ensure compliance with health, safety, and environmental regulation.

• To ensure that bank operations are in compliance with established procedures, policies, regulations and codes as it affect property maintenance.

• Coordinate the activities of all project stakeholders to ensure proper alignment with plans, processes and governance.

• BSc. in Estate/Facilities Management, Civil/Mechanical Engineering or other relevant disciplines.
• Professional Certification can be an added advantage.

Experience

• At least 5 years demonstrable experience in Facilities Management or Customer Service Management.

Behavioural Competencies:

• Making Decisions
• Empowering Individuals
• Upholding Standards
• Directing People
• Interacting with People

Technical Competencies:

• Risk Management
• Coaching and Mentoring
• Real Estate Industry Regulatory Framework