Manager, Transactional & Liabilities

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To implement fit-for-purpose transactional and liabilities product solutions for country in alignment with PPB Product and country objectives in order to aggressively grow the client base and deliver on its financial objectives (i.e. product economics (pricing, margin management), lifting the balance sheet or finding alternate/ new revenue streams).

Job responsibilities

• Collaborate with Digital Transformation on the development of the transactional and liabilities products to improve on the client experience.
• Drive satisfactory audits and ensure that repeat findings are addressed appropriately and provide appropriate feedback on all risk and remediation matters relating to transactional and liabilities in country.
• Identify key product trends and implements appropriate actions to address stakeholder concerns.
• Drive campaigns to achieve acquisition, activation, retention and turnover targets.
• Work with marketing, sales, business heads and communications team to provide input towards campaigns and go-to market plans to create awareness in the market.
• Track Transactional and Liabilities product performance and profitability (financial performance) using financial reports and product performance reports.

• BSc in any Business or Commerce related field

Experience

• At least 5 years' experience and exposure to branch and relationship Banking. Extensive knowledge in market segmentation and customer value propositions; financial management; process design and implementation; customer service management; and credit risk experience. Experience in data analysis and portfolio management and knowledge of all PPB transactional and lending products

Behavioural Competencies

• Challenging Ideas
• Developing Expertise
• Examining Information
• Generating Ideas
• Providing Insights

Technical Competencies

• Business Acumen
• Customer Understanding (Consumer Banking) 
• Product Knowledge (Consumer Banking)  
• Financial Analysis