Operations Analyst (Intelligence Team)

The Company

Stears is a Pan African data company. For global funds investing in Africa, Stears is the data and insights provider that enables quick, accurate decisions during the investment process. Stears users get access to industry, company, transaction, and macro data as well as constantly updated reports by researchers. Unlike other providers, Stears goes beyond just data to provide insights and context based on knowledge of local markets and delivers it all in an easy-to-use data platform. You can find more info about Stears here.

The Role

Why it’s important: The Intelligence Operations Analyst will play a key role in ensuring the quality, accuracy, and consistency of intelligence outputs that drive decision-making for our clients. This role is critical for maintaining the high standards Stears is known for, supporting operational efficiency, and enabling seamless collaboration across teams.

What it includes: As an Intelligence Operations Analyst, your mission is to execute tasks related to the release, quality assurance, and administration of intelligence outputs. This role also involves identifying areas for process improvement, supporting automation initiatives, and fostering collaboration across teams. The position requires meticulous attention to detail, a commitment to quality, and a proactive approach to operational efficiency.

Responsibilities:

As an Intelligence Operations Analyst at Stears, you are responsible for:

• Release Management:
  
  
  
  • Execute the release of intelligence reports, datasets, and data solutions in line with existing processes.
  
  
  • Perform pre-release and post-release quality assurance checks to ensure accuracy, consistency, and discoverability of the team's outputs.
  
  
  • Maintain and update release schedules, communicating any changes to stakeholders promptly.
  
  
  
  


• Platform Administration:
  
  
  
  • Manage and update intelligence metadata, including tagging, filtering, and navigation categories.
  
  
  • Collaborate with platform teams to ensure metadata accurately reflects the latest intelligence outputs.
  
  
  • Assist in standardising dataset tagging and review processes to enhance searchability.
  
  
  
  


• Quality Assurance Support:
  
  
  
  • Conduct rigorous quality assurance checks on intelligence outputs to ensure adherence to company standards.
  
  
  • Document and report issues identified during QA, collaborating with relevant teams to resolve them efficiently.
  
  
  • Maintain comprehensive records of quality assurance processes and results.
  
  
  
  


• Process Improvement:
  
  
  
  • Identify areas for operational improvement or automation within intelligence processes.
  
  
  • Partner with desk leads and intelligence team members to streamline operations and workflows.
  
  
  • Educate team members on the importance of their roles in the intelligence process, fostering a culture of collaboration and accountability.
  
  
  
  


• Operational Analytics:
  
  
  
  • Leverage analytics tools to monitor and analyse key performance metrics.
  
  
  • Derive insights from operational data to support informed decision-making and strategic planning.
  
  
  • Report on performance metrics to identify improvement areas and ensure accountability within the team.
  
  
  
  

We are looking for someone who has:

• Experience: Prior experience in intelligence/data operations, data management, or a related field.


• Attention to Detail: Strong focus on quality assurance and a commitment to maintaining high standards.


• Collaboration Skills: Ability to work effectively in a cross-functional team environment.


• Technical Aptitude: Familiarity with project management tools and process improvement methodologies.


• Communication: Strong problem-solving and communication skills to address challenges and articulate solutions clearly.


• Proactivity: A self-starter attitude with a drive for operational excellence and continuous improvement.

Perks

Meaningful perks matter to us. They make employees better and contribute to making Stears a great place to work. If you join us, you can be assured that you’ll enjoy a wide range of generous perks, rewards and office benefits including: 

• Flexible working: we are currently hybrid (you chose what days you are in the office)


• Help lay the platform foundations of our African expansion. We are currently fleshing out our expansion strategy and would love you to be a part of this growth while doing impactful work


• Be part of our new product offerings


• Unlimited access to Stears Intelligence Solutions 


• The Stears Experience - These are the top reasons our employees report having the best experience of their careers at Stears:
  
  
  
  • Deepen their analytical & critical thinking skills, which apply beyond a specific domain 
  
  
  • Gain a high level of autonomy and responsibility by taking on a senior role in our high trust startup environment and relatively flat organizational hierarchy
  
  
  • Do something meaningful by being part of a team making African data more widely available
  
  
  
  


• Access to an expert Intelligence & Analytics team - Stears Intelligence team includes some of the brightest knowledge experts in Nigeria covering a wide range of sectors, all with a passion for delivering the highest quality of intelligence and analytics on the African continent.


• Competitive salaries at junior, intermediate and senior levels


• Comprehensive Health Insurance coverage


• Paid time off - 25 days, excluding public holidays and sick days (Prorated)


• Compassionate Leave


• Parental Leave


• Unlimited Sick Leave


• Special emphasis on learning and development


• Regular social activities, including annual off-site team bonding


• Stears branded merchandise and swag

Diversity

Stears is proud to be an equal opportunity employer and will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.