Operations Supervisor

Operations Supervisor

Location: Lekki, Lagos
Industry: Hospitality / Beach Resort
Employment Type: Full-Time
Gender Requirement: Male
Experience: 4 - 6 Years
Monthly Salary: 400,000

About the Role

We are currently seeking a skilled and experienced Operations Supervisor to lead and manage daily operations at our hospitality facility in Lekki. This role is ideal for a male professional with a solid background in operations and supervisory roles within the hospitality sector.

As the Operations Supervisor, you will play a key role in optimizing service delivery, managing frontline staff, and ensuring high standards of quality, efficiency, and guest satisfaction.

Key Responsibilities

• Lead and supervise operational teams to meet daily performance and service targets
  
  

• Coordinate all on-site activities to ensure smooth and consistent service delivery
  
  

• Train, mentor, and evaluate team members to enhance productivity and accountability
  
  

• Identify workflow inefficiencies and implement actionable improvements
  
  

• Enforce safety protocols, company policies, and quality control standards
  
  

• Track key performance indicators (KPIs) and generate operational reports for management
  
  

• Resolve issues promptly to reduce service downtime or guest dissatisfaction
  
  

• Act as the communication bridge between frontline staff and senior management
  
  

Qualifications & Requirements

• Gender: Male (as specified for operational logistics and accommodation)
  
  

• Experience: Minimum of 46 years in a supervisory or operations role within hospitality (hotels, resorts, facilities)
  
  

• Education: Bachelor's Degree in Business Administration, Operations Management, Hospitality Management, or a related field
  
  

• Proven leadership and team management skills
  
  

• Strong organizational, communication, and critical thinking skills
  
  

• Proficient in Microsoft Office Suite and operations management software
  
  

• Ability to work independently, handle multiple tasks, and adapt in a fast-paced environment
  
  

Compensation & Benefits

• Competitive salary: 400,000 per month
  
  

• Monthly performance-based bonuses
  
  

• Health insurance coverage
  
  

• Staff accommodation provided
  
  

• Career growth and leadership development opportunities
  
  

• Exposure to large-scale and structured hospitality operations
  
  

How to Apply

Qualified candidates should submit their CV to:
https://www.mysigma.io/jobs/operations-supervisor/
Email Subject Line: Application Operations Supervisor (Lekki)