Operations Supervisor

Operations Supervisor
Location: Lekki, Lagos
Industry: Hospitality
Employment Type: Full-time
Monthly Salary: 400,000
Gender Requirement: Male
Experience Required: 4-5 years

About the Role

We are seeking a highly organized and proactive Operations Supervisor to manage and coordinate daily operations across our hospitality facilities located in Lekki. This role is ideal for a male professional with a strong background in operations and team leadership within the hospitality industry.

The successful candidate will play a pivotal role in ensuring seamless service delivery, enforcing operational standards, supervising frontline staff, and supporting overall business efficiency.

Key Responsibilities

• Supervise day-to-day operations and lead teams to meet service and performance targets.

• Coordinate activities across departments to ensure efficient and high-quality service delivery.

• Provide hands-on training, guidance, and performance evaluations for team members.

• Identify operational inefficiencies and implement solutions to enhance workflow and service standards.

• Ensure compliance with company policies, safety procedures, and hospitality quality benchmarks.

• Monitor key performance indicators (KPIs) and generate comprehensive reports for management.

• Troubleshoot operational challenges promptly to minimize disruptions.

• Act as a bridge between frontline staff and senior management to ensure clear communication and execution of goals.

Requirements

• Gender: Male (as specified for operational needs)

• Experience: 4-5 years in an operations or supervisory role within hospitality (e.g., hotel operations, service/facility management)

• Education: Bachelor's degree in Hospitality Management, Business Administration, Operations Management, or related field

• Proven leadership and team management skills

• Excellent organizational, communication, and problem-solving abilities

• Proficiency in Microsoft Office Suite and operational management tools

• Ability to prioritize tasks and work effectively in a fast-paced environment

Compensation & Benefits

• Competitive monthly salary of 400,000

• Monthly performance-based bonuses

• Health insurance coverage

• Staff accommodation provided

• Career development and leadership training

• Exposure to structured and large-scale hospitality operations

How to Apply

Interested and qualified candidates should apply via:
https://www.mysigma.io/jobs/operations-supervisor/
Subject Line: Application Operations Supervisor (Lekki)