People Operations Manager

As our People Operations Manager you will be a strategic partner in nurturing a mission-driven team. You’ll oversee HR operations in Nigeria, fostering a culture of excellence, inclusion, and wellbeing. This is a dynamic opportunity to shape HR systems from the ground up while supporting a high-performance team that's changing lives through education. This is a fixed-term position based in our Lagos Office.

• Collaborate with People leadership to understand organizational objectives and HR-related requirements and develop solutions to support them.

• Champion a culture of impact, innovation, and radical ownership across distributed teams. Guide people managers to set goals, manage their team, and improve efficiency while upholding accountability and high performance.

• Act as a trusted advisor for talent management and employee relations matters, guiding managers on local labor law compliance, benefits administration, workplace safety, HR policies, procedures, and regulations.

• Oversee recruitment, onboarding, and talent retention efforts.

• Coordinate performance management cycles and employee engagement programs.

• Organize learning and development opportunities aligned with our social impact goals.

• Build partnerships with local education networks, nonprofits, and community leader

• Oversee programs that promote employee engagement and well-being, ensuring a motivated and high-performing workforce.

• Advance Diversity, Equity & Inclusion across the employee lifecycle and embed equity in policies and practices.

• Minimum of a Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, or related field. Advanced degrees (e.g. MBA, MA in OD) are a plus.

• Certified Human Resources Management practitioner.

• 8+ years in HR, with at least three years of progressive experience working in a similar role.

• Track record of success in fast-scaling organizations (100–500+ employees), preferably in tech, and/or social enterprise, or purpose-led environments.

• Experienced in aligning people strategy to business strategy, with measurable impact on company performance.

• Familiar with compliance frameworks, labor laws, and HR operations. Demonstrated knowledge of employment law.

• Demonstrated experience working with HR Information Systems and data tools.

• Demonstrated project management skills.

• Strong communication and leadership skills; able to inspire, influence, and build trust across all levels.

• Skilled at navigating ambiguity and building consensus in distributed, multicultural environments.

• Data-Informed & Commercially Astute. Comfortable with people analytics, using data to inform decisions on engagement, retention, productivity, and talent risk

• A chance to directly contribute to solving a pressing global problem. 

• Being a part of an international and passionate team located in Kenya, Germany, Nigeria, and Pakistan.

• A (seriously) unparalleled phantom stock programme.

• A financial runway that ensures you have the security and resources you need to excel in your role.

• An open environment where feedback is welcomed promoting mutual growth. 

• High degree of flexibility with regard to working hours and vacations.