Requirements
Key Responsibilities
* Executive Calendar Management: Manage the CEO’s calendar, appointments, meetings, and engagements, ensuring effective prioritisation of competing demands.
* Meeting Coordination: Organise internal and external meetings, prepare agendas, compile briefing materials, record minutes where required, and follow up on action points.
* Correspondence Management: Screen, prioritise, and respond to emails, phone calls, and other communications on behalf of the CEO when authorised.
* Travel and Logistics: Coordinate domestic and international travel arrangements, including flights, accommodation, transportation, itineraries, and related documentation.
* Document Preparation: Prepare, review, and format executive reports, presentations, letters, memos, and other business documents.
* Confidentiality and Information Management: Handle sensitive business and personal information with the highest level of confidentiality, professionalism, and discretion.
* Stakeholder Relations: Serve as a key point of contact between the CEO, senior management, business partners, clients, and other stakeholders.
* Task and Project Follow-Up: Monitor deadlines, track assigned tasks, follow up with relevant departments, and ensure timely completion of executive directives.
* Office and Administrative Support: Coordinate administrative activities, maintain organised records, manage expenses and reimbursements, and support the efficient operation of the CEO’s office.
* Personal Assistance: Provide professional support for personal appointments and other legitimate personal arrangements as required by the CEO.
* Event Coordination: Assist with the planning and coordination of executive engagements, corporate events, conferences, and official functions.
* Proactive Problem-Solving: Anticipate potential scheduling conflicts, identify administrative challenges, and recommend practical solutions before issues escalate.
Requirements and Qualifications
* Bachelor’s degree in Business Administration, Management, Office Administration, or a related discipline.
* A minimum of 7–10 years of relevant professional experience as a Personal Assistant, Executive Assistant, Senior Administrative Officer, or in a comparable executive support role.
* Demonstrated experience supporting a CEO, Managing Director, C-suite executive, or senior business leader is highly desirable.
* Professional certifications in executive assistance, administration, project management, or related fields will be an added advantage.
* Advanced proficiency in Microsoft Office Suite, particularly Outlook, Word, Excel, and PowerPoint.
* Familiarity with digital calendar management, video conferencing platforms, document management systems, and productivity tools.
* Excellent written and verbal communication skills.
* Proven ability to manage multiple priorities, meet tight deadlines, and work effectively with minimal supervision.
* Strong organisational, interpersonal, analytical, and problem-solving skills.
* High levels of integrity, discretion, emotional intelligence, and professional maturity.
* Ability to exercise sound judgement and maintain composure in a demanding executive environment.
* Flexibility to accommodate changing schedules and occasional work outside standard business hours when necessary.
Key Competencies
* Executive-level communication and etiquette
* Time management and prioritisation
* Confidentiality and discretion
* Attention to detail and accuracy
* Proactive planning and initiative
* Stakeholder and relationship management
* Professionalism and emotional intelligence
* Critical thinking and problem-solving
* Adaptability and resilience
* Strong follow-through and accountability
Performance Indicators
Success in this role will be measured by:
* Effective management and optimisation of the CEO’s schedule.
* Timely completion of administrative assignments and executive directives.
* Accuracy and quality of documents, reports, and correspondence.
* Efficient coordination of meetings, travel, and executive engagements.
* Responsiveness to the CEO’s needs and key stakeholder requests.
* Consistent protection of confidential information.
* Demonstrated ability to anticipate needs and resolve issues proactively.
Application Process
Interested and qualified candidates should send their CV to [email protected] using PA-ED-26 as the subject of the email