Pharmacy Assistant

The Pharmacy Assistant supports the daily operations of the community pharmacy by assisting with customer service, medication preparation, stock management, and maintaining a clean and organized pharmacy environment. The role requires excellent customer service skills, attention to detail, and previous experience working in a community pharmacy.

Key Responsibilities

• Welcome and attend to customers in a professional and courteous manner.
  
• Assist in processing prescriptions under the supervision of the pharmacist.
  
• Prepare and package medications for dispensing.
  
• Receive, arrange, and replenish stock on shelves.
  
• Monitor stock levels and report low stock or expired products.
  
• Maintain a clean, organized, and well-stocked pharmacy environment.
  
• Process sales transactions and issue receipts where required.
  
• Respond to customer enquiries and refer clinical questions to the pharmacist.
  
• Ensure compliance with pharmacy policies and standard operating procedures.
  
• Support the pharmacist with day-to-day administrative and operational tasks.
  

Requirements

• Minimum of OND, or equivalent qualification.
  
• At least 1 year of prior experience working in a community pharmacy is required.
  
• Good understanding of community pharmacy operations and over-the-counter (OTC) products.
  
• Excellent customer service and communication skills.
  
• Strong organizational skills and attention to detail.
  
• Ability to work efficiently in a fast-paced environment.
  
• Basic computer literacy and experience using a Point of Sale (POS) system is an added advantage.
  
• Professional appearance, integrity, and a positive attitude.