Pipeline Conversion Analyst - Lagos

Role Overview: Pipeline Conversion Analyst

We are seeking a dynamic and results-driven Pipeline Conversion Analyst to engage and actively convert prospective drivers into platform champions. In this role, you’ll take charge of moving leads through the sales pipeline—engaging prospects, overcoming objections, and converting interest into action. You will play a key role in achieving sales targets and supporting the expansion of operations within your assigned territory.

What You’ll Do:

• Actively engage prospective drivers to educate them on the onboarding process to become Champions
• Promotion and sale of services and products to prospective drivers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop, and maintain positive business and customer relationships with prospective drivers
• Expedite the resolution of customer/driver problems and complaints to maximize satisfaction
• Achieve agreed-upon sales targets and outcomes within the agreed timeline.
• Coordinate sales efforts with team members
• Analyze the territory/market’s potential, track sales, and status reports
• Supply team lead with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Keep abreast of best practices and promotional trends

What You’ll Need:

• Excellent oral and written communication skills
• Proficiency in other languages is an added advantage
• Must understand the local dialect of the business territory
• Good analytical and organizational skills with experience
• He/she should be able to enjoy clerical and administrative work with good planning and numerical skill
• Must possess a strong methodical approach to complete the assigned work
• Attention to detail
• Bachelor's degree in any relevant field
• Minimum 2 years of experience in a similar role

What You’ll Get:

• Competitive pay & bonus
• Premium Health insurance cover
• Flexible work and hybrid working model
• Consistent Learning and Development