Practice Manager (Head HR)

We are looking to recruit a Practice Manager (Head HR) who reports to the Chief Operating Officer (COO)

Job Summary:

The Practice Manager will play a critical role in shaping and executing pcl.'s HR strategy and fostering a collaborative and engaging work environment. This role will oversee the management and execution of the firm’s practice manual and actively contribute to HR-related client projects. The ideal candidate will be a hands-on leader with a strong focus on performance management, career growth, and employee engagement, while also ensuring the alignment of HR policies with the firm’s strategic goals.

Key Responsibilities:

HR Strategy Development and Execution:

• Develop and implement comprehensive HR strategies aligned with pcl.'s business objectives.
• Collaborate with the COO to identify and address organizational HR needs.

Practice Manual Management:

• Maintain and execute the firm’s practice manual, ensuring compliance with internal policies and external regulations.
• Regularly review and update the manual to reflect best practices and evolving business needs.

Performance Management:

• Design and oversee performance management frameworks to drive accountability and employee development.
• Implement tools to measure, track, and improve employee performance and competencies.

Talent Development:

• Identify skills gaps and design training programs to address them.
• Develop career growth pathways for employees to enhance engagement and retention. Oversee the planning and execution of leadership development initiatives.

Compensation and Rewards:

• Create and manage competitive compensation and benefits programs.
• Develop recognition and reward systems that align with the firm's culture and objectives.

Employee Engagement and Collaboration:

• Foster a collaborative work culture that thrives on physical and virtual engagement.
• Design initiatives to boost morale and team interaction.
• Act as a bridge between employees and management to maintain a positive work environment.

HR Policy Development and Implementation:

• Establish, update, and communicate HR policies to all staff members.
• Ensure policies are in compliance with legal requirements and support organizational goals.

Client-Focused HR Projects:

• Actively participate in HR-related client projects, offering expertise and best practices.
• Develop strategies for client HR engagements that align with pcl.’s standards.

Data-Driven Decision Making:

• Leverage HR metrics and analytics to inform decision-making and improve processes.
• Provide regular reports to the COO on HR trends, challenges, and achievements.

Qualifications and Skills:

• Bachelor’s degree in Human Resources, Business Administration, or a related field; a Master’s degree or professional certification (e.g., CIPM, SHRM, or CIPD) is preferred.
• Minimum of 8-12 years of progressive HR experience, with at least 3 years in a leadership role.
• Demonstrated ability to develop and execute HR strategies that drive organisational success.
• Strong knowledge of performance management systems, employee engagement strategies, and training frameworks.
• Experience in managing HR-related client projects is a plus.
• Excellent interpersonal and communication skills; ability to interact with employees at all levels.
• Proven ability to manage change and drive organisational initiatives.
• Strong analytical and problem-solving skills with a data-driven approach.
• Proficient in HR software and tools, with a willingness to adopt new technologies.

Key Competencies:

• Leadership and influence.
• Strategic thinking and planning.
• Collaborative mindset.
• Hands-on and results-oriented approach.
• Strong ethical standards and professionalism.
• Adaptability and resilience in dynamic environments

Working Conditions:

• Hybrid working model: a combination of physical and virtual engagement.
• Role may require occasional travel for client engagements or training sessions