Procurement Supplier Lead

Procurement Supplier Lead

Job Title - Procurement Suppliier Lead

Report to : Head, Performance, Risk & Assurance

Location: Dangote Petroleum Refinery & Petrochemicals FZE, Lagos 

Purpose

The main purpose of a Procurement Vendor Performance Management (VPM) Lead is to maximize the value, quality, and reliability of third-party suppliers through a structured framework of monitoring and continuous improvement.

A Procurement Vendor Performance Management Lead is responsible for optimizing the value, quality, and reliability of external suppliers by monitoring performance against key performance indicators (KPIs) and service level agreements (SLAs).

Scope of Responsibility 

• Performance & Metric Ownership

• Strategic Relationship Management 

• Compliance & Risk Oversight

• Financial & Value Management

• Internal Stakeholder Alignment

• Strategic Oversight and Governance 

Key Roles & Responsibilities

1. Performance Management & Monitoring

• KPI Development: Designing and implementing metrics to measure quality, cost, delivery, and service.

• Scorecard Management: Regularly evaluating vendors against set benchmarks and distributing performance "grades."

• Performance Reviews: Leading Quarterly Business Reviews (QBRs) with suppliers to discuss performance trends and future goals. 

2. Strategic Relationship Management (SRM)

• Primary Point of Contact: Acting as the lead liaison between the organization’s internal departments and the vendor’s leadership.

• Conflict Resolution: Mediating complex disputes regarding service failures, contract interpretations, or billing discrepancies. 

• Innovation Promotion: Encouraging suppliers to suggest process improvements or new technologies that benefit the organization. 

3. Compliance and Risk Mitigation

• Risk Assessment: Monitoring vendor health (financial stability, ethical practices, and cybersecurity) to prevent supply chain disruptions.

• Contractual Compliance: Auditing vendors to ensure they are adhering to negotiated prices, lead times, and legal requirements.

• Corrective Action Plans: Developing and overseeing "Get Well" plans for vendors that fail to meet performance standards.

4. Financial Oversight

• Cost Control: Verifying that vendors are delivering the cost savings promised during the RFP and negotiation phases.

• Benchmarking: Periodically assessing the vendor’s performance and pricing against market competitors to ensure continued value. 

5. Internal Collaboration

• Stakeholder Feedback: Gathering input from internal end-users (e.g., IT, logistics, or production teams) to understand the real-world impact of vendor performance.

• Strategy Alignment: Ensuring vendor activities and roadmaps remain aligned with the organization’s long-term business objectives.

Qualifications & Experience

▪ Bachelor’s Degree in Supply Chain Management, Business Administration, Finance, or Logistics.

▪ 5–10+ years in procurement or supply chain, with at least 3 years specifically focused on contract management.

▪ Master's Degree/MBA – added advantage.

▪ Professional certification (CPSM, CIPS, CSCP CVME etc.) is an advantage

▪ Contract Law Knowledge: A solid grasp of principles like indemnity, liability, and intellectual property. 

▪ Negotiation Mastery: The ability to resolve disputes and secure favorable terms while maintaining vendor trust.

▪ Strategic Communication: Effectively translating complex performance data into actionable insights for both vendors and internal executives. Analytical

▪ Problem-Solving: Using objective metrics to identify the root causes of performance failures 

Functional Competencies

▪ Performance Management & Data Analytics

▪ Contract & Compliance Management

▪ Relationship & Strategic Management

▪ Strategic Relationship Management (SRM)

▪ Technical & Systems Proficiency (ERP/SRM) SAP Ariba 

▪ Financial Acumen:

                 o Financial Health Analysis: Ability to review supplier financial statements to gauge long term stability.

                o Total Cost of Ownership (TCO): Moving beyond unit price to understand the full financial impact of a vendor’s performance on the organization.

Behavioural Competencies

▪ Influencing & Stakeholder Management

▪ Conflict Resolution & Negotiation

▪ Resilience & Stress Management

▪ Strategic Thinking

▪ Ethical Integrity & Accountability

▪ Effective Communication 

Digital Competencies

• Digital Collaboration Tools

• Contract & Automation Technology

• Risk Monitoring & Compliance Tech

• Procurement & ERP Systems

• Advanced Data Analytics & Visualization