Product Manager

About 

We are a digital Tier 1 Unit microfinance bank. Our mission is to provide accessible and affordable financial services to individuals and businesses across Nigeria. We leverage technology to meet the evolving needs of individual customers and SMEs, driving financial inclusion and economic growth. We offer a wide range of banking services, including savings, loans, and payment solutions, all designed to simplify banking for modern Nigerian customers.

At Carbon, we are:

Passionate: We love what we do and have an ownership mentality.

Resourceful: We make do with what we have. Not wasteful

Intelligent: We are forever learning to better ourselves, constantly experiencing & testing to understand the problem space better

Maverick: We try the unconventional, questions widely held assumptions.

Executors: We get shit done. No excuses

Data-Driven: Rigorous in using data for decisions, experiments to test assumptions and hypothesis 

Role:

We are seeking a highly skilled, experienced and intellectual Product Manager to join the dynamic team at Carbon Micro Finance Bank. This role offers a unique opportunity to shape and deliver innovative fintech products that impact the financial lives of our customers. We are looking for someone who thrives in a fast-paced, data-driven environment and has a proven track record of successfully taking products from concept to customer adoption.

Location: Lagos.

Responsibilities:

• Ensure product relevance and suitability by proposing product recommendations in alignment with the overall company strategies and directions.


• Lead and execute offline activations for bank products, working closely with cross-functional teams to drive customer engagement, increase adoption, and ensure a seamless experience across all touchpoints.


• Monitor product performance in terms of market share and revenue targets.


• Generating ideas for new products, creating product requirements documentations (PRD), and arranging design sprints.


• Manage product risks and financials by working with relevant teams to make necessary improvements to products to meet changing business needs and market climate.
  

Requirements:

• 3-4 years in B2C/B2B product management preferably within a fintech, digital banking or technology organization, including mobile banking, API-driven banking services, and customer engagement tools with a proven track record of end-to-end product delivery.


• Proficiency in data analysis tools (SQL, Retool, Excel/Sheets) is mandatory.


• Proven experience in client facing roles, activating products, driving customer engagement, and gathering customer insights is required.
  


• Experience working with loan products in regulated environments with the ability to identify, assess, and mitigate risks associated with product development and customer adoption is a bonus

Recruitment process:

• Interview with the People team


• Case Study ( Assessment)


• Technical interview


• Interview with the CEO

What We Offer:

• The opportunity to make a significant impact on a growing fintech company.


• A fast-paced, collaborative, and innovative work environment.


• Competitive compensation and benefits.


• Opportunities for professional growth and development in the fintech space.

If you're a passionate, customer-focused product manager with the right mix of technical expertise and market-facing experience, we'd love to hear from you!