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Product Trainer

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Number of Applicants

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Job Description - Product Trainer

  • Develop and update comprehensive training programs that cover all aspects of the company’s business technology solutions.
  • Create customized training materials for different client segments, including small businesses, large enterprises, and internal teams.
  • Design blended learning programs using multiple formats, such as online learning modules, instructor -led training, webinars, and self -paced tutorials.
  • Continuously assess the effectiveness of training programs and make improvements based on user feedback and product updates.
  • Deliver engaging, clear, and effective training sessions to clients, partners, and internal teams on the features, benefits, and usage of the company’s products.
  • Conduct live demonstrations of the company’s software, tools, and platforms during onboarding, post -implementation, and ongoing training sessions.
  • Tailor training delivery based on the audience’s skill level, business needs, and industry requirements to ensure comprehensive understanding.
  • Work closely with product development teams to stay up -to -date on new features, product releases, and updates, ensuring all training materials reflect the latest offerings.
  • Collaborate with sales and customer success teams to understand client needs and align training objectives with customer goals and product outcomes.
  • Develop user manuals, step -by -step guides, knowledge base articles, video tutorials, and other training resources that can be used independently by customers and team members.
  • Maintain and update a library of training content and ensure all documentation is accessible, user -friendly, and up -to -date.


Requirements

. Bachelor’s degree in Information Technology, Education, Business, or a related field.
∙A Master’s degree in Education, Instructional Design, or Information Systems is an
added advantage.
∙Experience:
∙5 -7 years of experience in training and development, instructional design, or product
training, preferably in the business technology or software industry.
∙Experience in training users on cloud solutions, enterprise software or complex
technology platforms (e.g. Zoho products, Zendesk, Manage Engine etc.,)
∙Proven track record of developing and delivering both in -person and virtual training
programs.
∙Experience working with cross -functional teams, including sales, support, and
product development.

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About the Company

Avetiumconsult

We help to redefine the way people connect with enterprises and provide cost-effective and groundbreaking technology solutions to meet their

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