QA Engineer

SCOPE OF ROLE:

As a QA Engineer, you will build and own quality assurance for Misan by Bamboo across backend, mobile, and web — ensuring that money moves accurately, safely, and reliably for users across the different countries. You will be the first dedicated QA hire on the team, responsible for establishing testing processes and standards from the ground up. You will use your extensive understanding of QA tools and processes to formulate efficient processes, solve problems and ensure a stellar experience for our users. You will participate in weekly team syncs, contribute to roadmaps, and ensure safe, scalable, and efficient payment processing. Your role is central to ensuring the Misan app releases are of the highest quality and support our markets and customers.
What you will be doing:

• Design and execute test plans for backend APIs, the mobile app, and the web apps, with special rigor around payment-critical flows.

• Build out manual and automated test coverage for core money-movement flows: transfers, virtual card transactions, FX conversion, reconciliation, and refunds/reversals.

• Own regression testing ahead of releases across all three platforms (backend, mobile, web), catching issues before they reach production.

• Set up and maintain a bug-tracking and triage process, working with Engineering to prioritize fixes by severity and user impact.

• Partner with Backend, Mobile, and Web Engineers early in the development cycle to define acceptance criteria and edge cases, rather than testing only at the end.

• Build automated test suites (API-level and/or end-to-end) in partnership with engineers, focused on the flows most critical to trust and compliance.

• Test for security and compliance-relevant issues, including data handling, auth flows, and PCI DSS-aligned practices, escalating concerns clearly.

• Establish QA processes and documentation (test plans, checklists, release sign-off criteria) as the team's first dedicated quality function.

• Monitor production for quality signals post-release (crash rates, failed transactions, support tickets) and feed findings back into test coverage.

• Work with Product Managers and Designers for project definition, technical specification, task break-down, delivery, monitoring, and maintenance.

• Utilize AI responsibly and securely to improve the quality and delivery of your work, ensuring any AI-assisted development strictly adheres to Misan's data sovereignty and platform security standards.

Who You Are

• 3+ years of QA/test engineering experience, ideally including fintech, payments, or another high-stakes, regulated product.

• You are comfortable testing across multiple platforms — APIs, mobile (iOS/Android), and web.

• Experience with both manual testing (exploratory, edge-case hunting) and test automation (API testing tools and/or mobile/web end-to-end frameworks).

• You think like an attacker and a worst-case user: you look for the transaction that fails halfway, the double-submit/double-spend, the race condition.

• You are comfortable being the first QA hire — building process and tooling from scratch rather than working within an existing one.

• You are a clear communicator who can write a precise, reproducible bug report and push back on scope or timeline when quality is at risk.

• You understand why "test in production" is not an acceptable strategy for money movement, and you're comfortable being the person who says "not yet."

• You take ownership of what you approve for production deployment.

• You are proficient using git and project management tools: Gitlab, Jira, Notion, FigJam, etc.

• You are known for being a creative problem solver with the attitude that there is no problem that cannot be solved, fixed, or mitigated.

• You bring a positive energy. You are optimistic about the future and determined to get there.

• You appreciate direct communication. You are both an active communicator and an eager listener.

• You are never tired of learning.