Quality Assurance Engineer

We are looking to hire an experienced and dedicated Quality Assurance Engineer who will be working with software delivery teams. The ideal person will be responsible for driving end-to-end software testing and compliance validation across MAX’s technology ecosystem. You will work closely with Product, Engineering, Infrastructure and the PMO teams to ensure that all deliverables meet required quality, performance, and documentation standards. In addition to hands-on testing, you will help institutionalize AI-first QA practices, leveraging tools such as Copilot, TestGPT, and ChatGPT to automate and optimize test coverage, improve release readiness, and support continuous improvement.

What You’ll Do:

Software Testing & Quality Control

• Design, develop, and execute manual and automated test cases for web, mobile, and backend systems.
• Conduct functional, regression, integration, performance, and API testing.
• Identify, document, and track defects using Jira, ensuring timely resolution and retesting.
• Ensure each sprint and release meets defined acceptance criteria before deployment.

Compliance and Release Governance

• Drive compliance checks across all software delivery gates (QA, UAT, Security, and Production).
• Validate all project documentation — test plans, sign-offs, change requests, and release notes — to confirm readiness for deployment.
• Collaborate with PMO and Release Management to maintain traceability of quality artifacts.
• Act as the final gatekeeper for release readiness, ensuring quality and compliance alignment.

AI-Augmented Quality Practices

• Use AI tools (e.g., TestGPT, Copilot, ChatGPT) to auto-generate, refine, and analyze test cases.
• Support the AI Guild’s mission by contributing QA-focused AI use cases, metrics, and training materials.
• Identify opportunities for process improvement using automation, predictive analytics, and generative AI.

Collaboration and Continuous Improvement

• Work within Agile squads to review user stories, define acceptance criteria, and ensure testability.
• Participate in sprint planning, daily standups, and retrospectives.
• Maintain QA documentation and dashboards on Confluence.
• Mentor junior QA analysts and champion continuous quality improvement initiatives.

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• 3–6 years of experience in software quality assurance, test automation, or software delivery compliance.
• Experience with web and mobile testing tools such as Selenium, Cypress, Playwright, Appium, or similar.
• Strong familiarity with API testing (Postman, Swagger) and CI/CD pipelines (Jenkins, GitHub Actions).
• Previous experience working in Agile/Scrum environments is required.

• QA lifecycle and SDLC understanding- Advanced
• Test automation (Selenium, Cypress, etc.)- Advanced
• API testing and CI/CD integration- Intermediate
• Release compliance and documentation validation- Advanced
• AI-assisted testing tools (TestGPT, Copilot, ChatGPT)- Intermediate
• Defect tracking and root-cause analysis- Advanced
• Collaboration and communication- Advanced
• Continuous learning and innovation mindset- Intermediate 

Certifications (Preferred)

• ISTQB Foundation Level or equivalent QA certification.
• Agile Tester or Scrum Alliance certification preferred.
• AI Fundamentals or Automation Tools Certification (desirable).

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development