Quality Assurance Manager

• Develop and maintain the company’s TQM framework and HACCP in compliance with NAFDAC and best practice.
  


• Perform quality assurance and food safety management tasks of having to assure consistent quality of products by developing and enforcing GMP and systems ensuring to validate processes. 
  


• Implement systems to ensure continuous improvement and operational excellence.
  


• Lead root cause analysis and sustainable corrective actions for quality deviations.
  

• Supervise the quality control laboratory testing and product analysis activities.
  


• Report quality metrics and trends routinely utilizing analysis tools to determine quality performance.
  


• Ensure accurate and timely testing,analyses and result reporting of raw materials, in-process samples, and finished products.
  


• Ensure to provide coaching and mentoring for the quality assurance team, taking responsibility for the teams performance, management and development.
  


• Collaborate with all stakeholders to improve performance of all the processes products with key focus on quality and volumes.
  


• Maintain laboratory equipment calibration and validation.
  

• Establish supplier quality standards and audits.
  


• Ensure all incoming raw materials meet required quality and safety specifications.
  


• Work with procurement to develop approved supplier lists.
  

• Conduct internal quality, housekeeping and food safety audits.
  


• Ensure readiness for external audits and certification inspections.
  


• Maintain documentation in line with ISO and food safety standards.
  

• Address customer complaints and product performance issues.
  


• Conduct investigations and implement sustainable corrective actions.
  


• Work with production to ensure products meet customer specifications. 
  

• Promote a quality culture across the organization.
  


• Train employees on quality systems, hygiene, and food safety standards.
  


• Lead initiatives that integrate TQM and continuous improvement principles into daily operations across the organisation
  

Requirements

• Strong knowledge of Total Quality Management (TQM) principles
  


• Understand enzymes functionality 
  


• Food safety systems implementation
  


• Analytical and problem-solving skills
  


• Regulatory compliance knowledge
  


• Continuous improvement methodologies.
  

• Leadership and team development
  


• Well-developed interpersonal skills
  


• Food laboratory management skills
  


• Strong personality decision-making
  

• Production and Mill Manager and operators
  


• Technical Baking Manager and officers
  


• Shipping Manager
  


• Group General Manager
  


• Regulatory agencies NAFDAC and SON.
  


• Group Director of Quality & Food Safety Excellence
  


• Customers