Receptionist

Job title : Receptionist

Job Description

• Greet all guests and assist them with check-in and check-out
• Maintain a positive attitude and friendly demeanor
• Respond to all guest questions and requests
• Answer and forward phone calls
• Manage guest bookings and reservations
• Keep a tidy and orderly workspace
• Assist with administrative and clerical tasks as needed.

Requirements

• 2+ years experience working in a hotel receptionist or guest services role
• University graduate, NCE, OND or suitable equivalent
• Proficient in Microsoft Office Suite and other necessary computer programs
• Solid written and verbal communication skills
• Knowledge of Vallino software will be an added advantage
• Fluency in English
• Ability to maintain a positive, friendly attitude even under high pressure
• Excellent organizational and multitasking skills
• Professional attitude and appearance.

• Hospitality / Hotel / Restaurant jobs