Receptionist

RESPONSIBILITES

• Greet visitors and assist with contacting their host/hostesses. Ensure access control processes and policies are enforced
• Ensure that security and safety measures are followed in admitting access to guests in the office and collaborate with Pier Point front office and security to attend to visitors/clients.
• Answer all incoming phone calls promptly and ensure they are properly directed
• Ensure all incoming and outgoing mails are attended to properly and promptly.
• Receive and register all correspondence and packages accurately, distribute within the shortest time of receipt and maintain a register of recipients’ acknowledgment of every piece
• of correspondence
• Assist in performing administrative responsibilities (photocopying, scanning, binding, filing, etc.)
• Respond to inquiries from internal and external customers regarding such information as:
• locations of offices/site, local services and amenities;
• Follow safety and security protocol at all times, working closely with admin and corporate services and building managers
• Act as ambassador for Corporate Services, using appropriate etiquette and professionalism at all times
• Maintain the front desk and lobby areas in a neat and organized manner, in compliance with all building policies
• Arrange for local taxi service and courier pick-ups, as requested
• To record and report all accidents within the location adhering to location and company procedures
• All other duties as assigned by your line manager

REQUIREMENTS

Hard skills and experience:

• A bachelor’s degree or equivalent.
• A minimum of 2 years cognate experience or any similar combination of education and experience
• Good knowledge of Microsoft Office (Power Point, Word and Excel)

Soft skills:

• Excellent communication skills;
• Task oriented, initiative driven, and enthusiastic;
• Good planning and organizational skills;
• Excellent report writing and documentation skill;
• Good IT skills; and
• Good team player.
• Good attention to detail.
• Hands-on, ready to roll up the sleeves.
• Personal characteristics:
• High energy
• Self-driven;
• Result-oriented;
• Strong work ethic
• Ability to work effectively under pressure;
• Team player with good interpersonal skills.