Regional Sales Manager – North East

Job Purpose

Key Responsibilities

• Sales Strategy & Execution

• Develop and implement regional sales strategies to drive the adoption and usage of PalmPay products.
• Lead the execution of agent/merchant onboarding, terminal deployment, and digital payment product promotion in the Northeast.
• Achieve sales targets across agent network growth, transaction volumes, and revenue generation.
• Monitor market trends and adjust plans to maintain competitive positioning.

• Team Management

• Recruit, train, and manage Territory Sales Managers (TSMs), Field Sales Agents, and Relationship Officers.
• Provide mentorship, regular coaching, and performance reviews to ensure team effectiveness.
• Set clear KPIs for team members and enforce a performance-based culture.

• Market Development

• Expand PalmPay’s presence by identifying high-potential areas for network development.
• Maintain strong relationships with key merchants, agents, distributors, and local partners.
• Conduct periodic field visits to assess performance and support team activities.

• Reporting & Compliance

• Prepare weekly and monthly performance reports and share insights with national sales leadership.
• Ensure all sales activities comply with company policies, regulatory standards, and ethical practices.
• Resolve escalated customer or agent issues promptly and efficiently.

Qualifications & Requirements

• Bachelor’s degree in Business, Marketing, Economics, or related field. An MBA is an advantage.
• Minimum of 5 years’ experience in sales, preferably in a similar Fintech.
• Proven track record of leading a large, regionally distributed sales team.
• Deep knowledge of the North East terrain and local market dynamics.
• Strong negotiation, interpersonal, and leadership skills.
• Ability to work with minimal supervision and thrive in a target-driven environment.
• Proficient in MS Office tools and CRM/Sales dashboards.

Key Competencies

• Strategic thinking and regional market awareness
• People management and team leadership
• Problem-solving and conflict resolution
• Result-oriented with strong execution discipline
• Effective communication and stakeholder engagement

Work Environment

• Extensive field travel within your assigned coverage area.
• Office and on-site field operations coordination
• Flexibility to work weekends or public holidays when required